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FordPass Remote Start stopped working

timoconn

Member
Joined
May 28, 2013
Messages
24
Reaction score
3
Location
VA
City, State
Fairfax, VA
Year, Model & Trim Level
2018 Explorer Platinum
My FordPass remote start and other remote features stopped working. I've done a Master Reset, Reinstalled the app, deleted my vehicle and added it again and then tried re-activating. The app/vehicle never activated, it's still pending. I also tried to update the status while connected to USB. And yes I can remote start with my FOB. Can I try anything else before going to the dealership?
 



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jmr061

Explorer Addict
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August 24, 2014
Messages
2,037
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City, State
Wisconsin
Year, Model & Trim Level
16 Exp Sport
If you still haven't got it working, disconnect the battery for a minute and try it. You are in a good cell reception area right?
 






barmenta

New Member
Joined
September 1, 2020
Messages
2
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0
City, State
las vegas, NV
Year, Model & Trim Level
2018 Explorer Sport
i have a 2018 Explorer. the remote start from the Ford Pass App stopped working. it will read all the data from the car and remote lock and unlock the doors. It says "ford pass vehicle failed to start. you must drive your vehicle after two remote start events". it wont remote start even after multiple drives. i have re-installed the App, did a master reset of the sync 3 software and have disconnected the car battery to try to reset it. Remote start is enabled. it keeps coming up the same. Please help. Thanks, Brent
 






jmr061

Explorer Addict
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Messages
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City, State
Wisconsin
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16 Exp Sport
Does remote start work with the fob?
 






G8orFord

Member
Joined
June 28, 2020
Messages
26
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City, State
LAUREL HILL
Year, Model & Trim Level
2016 Explorer Sport
Does it remote start with the fob?
 












peterk9

Staff member
Moderator
Elite Explorer
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December 28, 2010
Messages
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City, State
Russell, Ontario (Ottawa area)
Year, Model & Trim Level
2020 Aviator Reserve
Callsign
VE3
i have a 2018 Explorer. the remote start from the Ford Pass App stopped working. it will read all the data from the car and remote lock and unlock the doors. It says "ford pass vehicle failed to start. you must drive your vehicle after two remote start events". it wont remote start even after multiple drives. i have re-installed the App, did a master reset of the sync 3 software and have disconnected the car battery to try to reset it. Remote start is enabled. it keeps coming up the same. Please help. Thanks, Brent
Welcome to the Forum Brent. :wave:
Your thread was merged with this existing one on the same topic.

Peter
 






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