Kishanrp
New Member
- Joined
- December 10, 2019
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- Year, Model & Trim Level
- Ford Explorer XLT
So wanted to get some input on anyone else that has purchased a new 2020 Ford Explorer. We didn’t see this on the initial test drive and overview for some reason. Next day we noticed fog and condensation in both headlights and fog lights.
dealership said they have to make a claim with ford and wait for reply before any repairs. It’s a little upsetting on a new car to get this and it’s pretty bad. Should this be happening on a new car? Should they have known this beforehand?
not sure what to do right now aside from going through the warranty repair which they said will take a while to get reply from ford. As a new ford owner I’m a bit worried and hoping I didn’t get a bad Apple that will have issues down the line.
dealership said they have to make a claim with ford and wait for reply before any repairs. It’s a little upsetting on a new car to get this and it’s pretty bad. Should this be happening on a new car? Should they have known this beforehand?
not sure what to do right now aside from going through the warranty repair which they said will take a while to get reply from ford. As a new ford owner I’m a bit worried and hoping I didn’t get a bad Apple that will have issues down the line.