Welcome to the boards, Jim!! You'll learn a whole lot of things about your Explorer.
I have some bad news. Here's how to remove it:
First thing you have to do is to remove the instrument panel. Yes...the whole panel and here's the instruction on how:
Removal and Installation
1. Disconnect battery ground cable (14301).
2. Disconnect wiring connectors in engine compartment.
3. Remove two bolts retaining hood latch control handle and cable (16916) and lower cable and two bolts attaching parking brake release.
4. Remove upper series console, if equipped. Refer to procedure in Removal and Installation, «Upper Series Console» in this section.
5. If Ranger, move transfer case control to far forward position.
6. Remove instrument panel steering column cover (04459) by removing two (2) screws and pulling on cover to release grasshopper clips.
7. Remove bolt to bracket at right of accelerator pedal.
8. Remove instrument panel steering column reinforcement by removing six (6) screws.
9. Remove TK yoke by removing two (2) nuts from cross vehicle beam.
10. Open fuse panel door, and remove two (2) bolts attaching instrument panel to cowl (A pillar beam).
11. On right side of instrument panel lower, remove one (1) bolt.
12. Remove one (1) threadless fastener and two (2) pushpins attaching insulator to lower right-hand instrument panel .
13. Lift edge of defroster grille, using a flat wooden dowel, then pull up on defroster grille to release clips and tension tabs. Remove defroster grille.
14. Remove four (4) bolts at top of instrument panel.
15. Disconnect all electrical connections at rear of instrument panel.
16. Remove instrument panel.
After doing that, then you'll have access to the heater core:
Removal and Installation
1. Allow the engine (6007) to cool. Following all safety precautions (refer to «Section 03-03») and using a thick cloth, turn radiator cap slowly to the first stop. Step back while pressure is released. When the pressure has been released, tighten the radiator cap on the radiator.
2. Disconnect the heater water hoses (18472) from the heater core (18476) and plug the heater water hoses.
3. In the passenger compartment, remove the instrument panel (04320). Refer to «Section 01-12».
4. Remove heater air plenum chamber (18471). Refer to Removal and Installation, «Air Plenum Chamber and Duct» in this section.
5. Remove heater core from heater air plenum chamber. For installation, follow removal procedures in reverse order.
Good luck!!!
