Alright, I stupidly flew into a parking space a couple months back and cracked my Hella 500 lense because I pulled too far in. I paid like $60.00 for the lights and just recently contacted Hella for a replacement lense. It's no special lense by any means....
MY EMAIL TO HELLA:
I have a set of Hella 500s and unfortunately, I cracked one of my glass lenses while parking last month. Is there a number that I can contact so that I may purchase a new glass lense from Hella. There is no replacement glass
available in stores so I must contact Hella directly. Thank you.
HELLA'S RESPONSE:
Thank you for your interest in Hella products. Your inquiry has been forwarded to Susquehanna MotorSports for assistance.
NOW I AM A LITTLE PERTURBED THAT I HAVE TO CONTACT A RETAILER/MIDDLEMAN FOR A SIMPLE REPLACEMENT PIECE.
S. MOTORSPORTS RESPONSE:
The replacement lens/reflector assembly for the Hella 500 (6?" Round) is $26.27 but we need to know if the lens is a Clear fog, an Amber Fog or a Driving lens - If interested,
give us a call at 717-XXXXXXX, 10:00am to 6:00pm Eastern Time, Monday through Friday.
Outside those times, leave a message and we'll get back to you when we can. The best time to get us is between 10:00am and 1:00pm Eastern Time, Monday through Friday.
I am not so much upset with the retailer, but with Hella. Why should I have to go between channels to incurr additional markups on a simple replacement piece. Mind you that I paid $60.00 for the lights originally. Did I pay ($26 x 2) like $50 for the two lenses and only $10 for the bulbs, hardware and wiring? That's plain BS.
Furthermore, I have a relatively inexpensive set of lights - I would hate to see how much the glass lense is for a $200 set of lights...... $150?
I NOW WOULD RATHER PURCHASE A NEW SET OF LIGHTS AND HAVE A SPARE LENSE AVAILABLE FOR THE OCASSIONAL IDIOTIC PULL INTO THE PARKING LOT
MY EMAIL TO HELLA:
I have a set of Hella 500s and unfortunately, I cracked one of my glass lenses while parking last month. Is there a number that I can contact so that I may purchase a new glass lense from Hella. There is no replacement glass
available in stores so I must contact Hella directly. Thank you.
HELLA'S RESPONSE:
Thank you for your interest in Hella products. Your inquiry has been forwarded to Susquehanna MotorSports for assistance.
NOW I AM A LITTLE PERTURBED THAT I HAVE TO CONTACT A RETAILER/MIDDLEMAN FOR A SIMPLE REPLACEMENT PIECE.
S. MOTORSPORTS RESPONSE:
The replacement lens/reflector assembly for the Hella 500 (6?" Round) is $26.27 but we need to know if the lens is a Clear fog, an Amber Fog or a Driving lens - If interested,
give us a call at 717-XXXXXXX, 10:00am to 6:00pm Eastern Time, Monday through Friday.
Outside those times, leave a message and we'll get back to you when we can. The best time to get us is between 10:00am and 1:00pm Eastern Time, Monday through Friday.
I am not so much upset with the retailer, but with Hella. Why should I have to go between channels to incurr additional markups on a simple replacement piece. Mind you that I paid $60.00 for the lights originally. Did I pay ($26 x 2) like $50 for the two lenses and only $10 for the bulbs, hardware and wiring? That's plain BS.
Furthermore, I have a relatively inexpensive set of lights - I would hate to see how much the glass lense is for a $200 set of lights...... $150?
I NOW WOULD RATHER PURCHASE A NEW SET OF LIGHTS AND HAVE A SPARE LENSE AVAILABLE FOR THE OCASSIONAL IDIOTIC PULL INTO THE PARKING LOT
