jspeer
Member
- Joined
- November 19, 2011
- Messages
- 48
- Reaction score
- 0
- City, State
- Louisville, KY
- Year, Model & Trim Level
- 2012 Limited Explorer
We have been dealing with issues for two months since our upgrade to 3.5.1. Does anyone know if there is a newer update? If not any advice for resoution? here are the issues. System has worked flawlessly since purchased. That's what is so frustrating...I know updates can take a step backwards every now and then but this one has really been unusable. The upgrade was performed at dealer during a routine oil change. They said an upgrade was available and asked if we wanted it installed...we really wish we said no...
Services does not connect anymore. Everytime it tries to dial in to download mapquest it just rings and rings. Tried a vehicle health report and ti never conencted to send the report to syncmyride.
Phone connection is hit and miss and 75% of the time miss. If it connects it frequently dials "My number" whatever that is and take 15 minutes to disconnect from it.
GPS is horrendous. That was the one bright spot the first year we owned it. Mapquest no longer downloads, we use push to talk and you can arrive where you're going before it even find an address. If it does find the address it will literally take 20 minutes to calculate and compute before it shows any time to destination or turn by turn. This is the most frustrating for someone who travels and uses GPS daily for unknown addresses we go to.
I hope a new update is out. Any other advice? We will be going to the dealer but if a new update is not out can or will they revert back to previous version.
Any help is appreciated...
Services does not connect anymore. Everytime it tries to dial in to download mapquest it just rings and rings. Tried a vehicle health report and ti never conencted to send the report to syncmyride.
Phone connection is hit and miss and 75% of the time miss. If it connects it frequently dials "My number" whatever that is and take 15 minutes to disconnect from it.
GPS is horrendous. That was the one bright spot the first year we owned it. Mapquest no longer downloads, we use push to talk and you can arrive where you're going before it even find an address. If it does find the address it will literally take 20 minutes to calculate and compute before it shows any time to destination or turn by turn. This is the most frustrating for someone who travels and uses GPS daily for unknown addresses we go to.
I hope a new update is out. Any other advice? We will be going to the dealer but if a new update is not out can or will they revert back to previous version.
Any help is appreciated...