How is Ford Parts Network to do business with?

[Pete]

Guys I need to order some parts. Fordpartsonline.com (Atascadero Ford) has declined severely as of late. I guess they let go three staff and they will not do business over the phone any more. When I send in a parts request using the web form, I get an automated email reply that basically says "did you look on the online catalog?" well, yeah, duh, that's where I made my initial request from?!?!?!? Ugh. So I call them up and she says "I can't help you over the phone any more...". Too bad - they were great folks for a long time. I bought a lot of parts from them instead of the local Ford stealer.

So - that pretty much leaves Ford Parts Network. How has your experience been with them?

 

[section525]

http://www.explorerforum.com/forums/showthread.php?threadid=84684&highlight=torrie

 

[Alec]

FPN is great!!! Used Torrie multiple times and he's always been one of the best people I've ever worked with.

 

[Pete]

Thanks - I'll place the order! Pete