How to tell if you have the latest version of SYNC/MFT? | Ford Explorer Forums - Serious Explorations

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How to tell if you have the latest version of SYNC/MFT?

dawgvet

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Year, Model & Trim Level
2013 Explorer XLT 4WD
I am about to buy a certified pre-owned Ex tomorrow and was just wanting to know how to tell if it has the latest version of SYNC/MyFord Touch downloaded? I would like to make sure this is done before I leave the dealership.
Thanks,
Jed
 



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I've checked all over as well after I updated to 3.6 but I couldn't find anything except for the computer number.
 






I am about to buy a certified pre-owned Ex tomorrow and was just wanting to know how to tell if it has the latest version of SYNC/MyFord Touch downloaded? I would like to make sure this is done before I leave the dealership.
Thanks,
Jed

Hi, Jed!

When you get to the dealership and get a chance to inspect the vehicle, press the following on the MyFord Touch screen:

Gears > HELP > SYSTEM INFORMATION

If it's current (v3.6), the CCPU S/W Version will be 4.30.13171_PRODUCT.

Early congrats on your new-to-you Explorer!

Rebecca
 






If it's current (v3.6), the CCPU S/W Version will be 4.30.13171_PRODUCT.

I wonder why they didn't add an "MFT S/W Version" section in the info sheet? =P It would have been simple to have it display 3.6.2 to deter confusion.
Maybe you should recommend to the engineers, to make your support conversations easier :)
 






LOL, 13Sport, it's been explained to me before and this is what I heard: "Blah blah secret decoder ring blah software blah blah Julian calendar." ;)

On a more serious note, since that screen is intended for dealerships, tech support, and engineering use, it was never converted to the customer version number like 3.6.2.

Rebecca
 






If it's current (v3.6), the CCPU S/W Version will be 4.30.13171_PRODUCT.

Rebecca

I was wondering about this too for when I pick up my ordered Explorer when it finally get here... but is there a 3.6 and a 3.6.2?
 












Then how about asking the marketing people to use the same terminology as the engineers, dealers, tech support, and computer system users.
 






or simply display both Ford...duhh!
 






Then how about asking the marketing people to use the same terminology as the engineers, dealers, tech support, and computer system users.
That will never happen. Too easy. It's like the 'Best Before' date on some products. It's a code that you have to phone the company about to get it translated.
Your SYNC account should show what your latest version is. If in doubt, use the SYNC Status Checker program to check it.

Peter
 






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