iPhone USB only works 10-15 minutes | Page 3 | Ford Explorer - Ford Ranger Forums - Serious Explorations

  • Register Today It's free! This box and some ads will disappear once registered!

  • Holiday Special! - 2 for 1 Elite Explorer sale!

    Right now you can purchase an Elite Explorer membership for $20 and receive a two year membership! If you have an existing Elite membership contact me by PM and I will upgrade your account manually.

    Click Here to start your membership and get rid of the ads!

iPhone USB only works 10-15 minutes

Chris-74

Active Member
Joined
September 18, 2016
Messages
66
Reaction score
3
City, State
Vancouver
Year, Model & Trim Level
2017 Explorer XLT
It might tell you on the software update page in settings menu, but I don't remember. I logged into my account on owner.ford.com and it tells me there what version I have and if any updates are available.
 


Holiday Special! Join the Elite Explorers $20 for 2 years! Gets rid of the ads!

Elite Explorer members see no advertisements, no banner ads, no double underlined links, can add their own profile photo, upload photo attachments in all forums, and Media Gallery, create and save more private conversations, and more. Join Today. Your support is greatly appreciated.




Lewisra

Well-Known Member
Joined
December 14, 2013
Messages
683
Reaction score
14
City, State
Howell, mi
Year, Model & Trim Level
2017 explorer limited
Sync 3 v2.2? I'm on v2.0 and it says I have the latest version according to owner.ford.com.
Yes, v2.2. Hasn't been officially released yet.
 




Lewisra

Well-Known Member
Joined
December 14, 2013
Messages
683
Reaction score
14
City, State
Howell, mi
Year, Model & Trim Level
2017 explorer limited
With MFT there was a screen you could go to and see which software version you had loaded. Is there a similar option with Sync 3? I've tried going to various screens but haven't found it if there is one.

Peter
What Chris-74 said. It tells you in settings, update...... somewhere can't remember off the top of my head.
 




peterk9

Staff member
Moderator
Elite Explorer
Joined
December 28, 2010
Messages
31,981
Reaction score
2,525
City, State
Russell, Ontario (Ottawa area)
Year, Model & Trim Level
2020 Aviator Reserve
Callsign
VE3
Thanks guys. Found it. I don't know how I missed that yesterday. Settings/General/About Sync
It also shows V2.0 As for the Account info, I don't rely on that too much. Too many owners have been told they are up to date when in fact they were not.
Appreciate the help.

Peter
 




thefranchise713

Explorer Addict
Joined
April 22, 2016
Messages
1,246
Reaction score
160
City, State
Buffalo, NY
Year, Model & Trim Level
'18 Toyota Prius Prime
Good news, appears that my volume levels stayed the same on both BT audio and my ringer.
 




Lewisra

Well-Known Member
Joined
December 14, 2013
Messages
683
Reaction score
14
City, State
Howell, mi
Year, Model & Trim Level
2017 explorer limited
Good news, appears that my volume levels stayed the same on both BT audio and my ringer.
I'm still getting this in my v2.2 Focus, also in our 2.0 Explorer. Just read on the F-150 forum of a possible fix/work around. On your iPhone go to settings, sound and turn off "change with buttons" under ringer and alerts. Will update.
 




thefranchise713

Explorer Addict
Joined
April 22, 2016
Messages
1,246
Reaction score
160
City, State
Buffalo, NY
Year, Model & Trim Level
'18 Toyota Prius Prime
Yeah, unfortunately I just got lucky the first couple of times--ringer still blares...

I read about that workaround too and someone else posted that it was effective. That's a pretty crappy workaround, though.

It'd be nice if Ford would fix this bug, especially since the other threads are littered with posts from @FordService about herding customers into their respective dealers for mechanical issues. Just a confirmation it's being worked on, known issue, anything, from either them or IVT.
 




Lewisra

Well-Known Member
Joined
December 14, 2013
Messages
683
Reaction score
14
City, State
Howell, mi
Year, Model & Trim Level
2017 explorer limited
I'm still getting this in my v2.2 Focus, also in our 2.0 Explorer. Just read on the F-150 forum of a possible fix/work around. On your iPhone go to settings, sound and turn off "change with buttons" under ringer and alerts. Will update.

This "fix" works for not setting the ringer to full blast, but now the "volume" is set to full blast. I'm not sure which volume that is for, I don't use my phone for much listening to anything other than calls.
 




dcollin4444

New Member
Joined
April 2, 2017
Messages
5
Reaction score
0
City, State
Louisville, KY
Year, Model & Trim Level
2017, Explorer XLT
Well, guess what, problem SOLVED. Finally.

@jmr061, hero that he continues to be in my automotive life, got me hooked up with Sync 3's latest upgrade to 2.2. Every issue fixed. AppLink? Fixed. USB usage? Completely stable. Everything with AppLink is even faster than when it was fully working to begin with.

So, great shoutout to Ford on this one--for making this far more difficult than it had to be.

I pinged the IVT team on this forum, they didn't have much to offer. Called IVT team on the phone? Not much help there either. Went to my dealer, my technician takes a shot in the dark based on research and experience of others, replaces the hub. That doesn't work.

Could anyone just say, "oh, wait until the next update in a month, you'll be fine?"

Nope. Not a one. So, i'm glad this works again. But it pisses me off that it took this long to get here, nobody could call it out to be a software problem when I asked, nor could anyone say that an update was on the way.

Sorry to be angry, but this ball was dropped so many times by Ford CS it isn't even funny. And it really dampens the entire experience of the car when you're fighting the technology more than you are enjoying it.

Did you upgrade from v2.0 to v2.2 or v1.0 to v2.2?

There is instruction that says:
IF YOU USE THIS ON ANYTHING OTHER THAN 1.0/1.1 YOU WILL RUIN YOUR UNIT...YOU WERE WARNED
 




thefranchise713

Explorer Addict
Joined
April 22, 2016
Messages
1,246
Reaction score
160
City, State
Buffalo, NY
Year, Model & Trim Level
'18 Toyota Prius Prime
2.x to the latest.

I have taken APIMs from 1.x to 2.x without incident too, for the record.
 








Top