I've gotten pretty familiar with my 2002 XLT 4.6L, but I don't know if XLS is same/different, and maybe if "Climate Control" option is available (I know I don't have it)that may also make a difference.
Sorry AlmostFifty....I'm just over fifty... and I broke my right arm a few years ago, and had rotatorcuff surgery on my right shoulder as well. I'd suggest just sticking your head under there and eyeballing it in action. If you hear the vacuum hiss and stop, you'll be able to see the acuator arm (little shiny metal bar ~1.5" long) going in and out. It is normally connected to the black plastic door lever. Mine's been broke for almost 2 years now... I'm in Florida and we hardly ever have to have the defrost to work. I positioned the vent door so that the air comes out a little at the defrost, a little from the vents, and just put up with it. A while back I fashioned a "fix" from a piece of plastic with a metal screw thru it, and tried to glue it to what's left of the lever. On my back, on my shoulder, twisting wrist to try to put in in place, dropped it into the abyss. Made another piece, dropped it as well. Someday when I try again I'll take the passenger seat out first. That would make it easier to access. If I remember correctly, the lever is just part of the door-piece, the whole door must be replaced, which requires removing the dashboard, which I'm not going to do.
One thing I figured out after my rear blend door actuator went out, and then this front vent-door broke, is that these things are made of plastic and will fail under stress; the most stressful time is when they are moving/switching when the fan is on max/high. That is, if you jump in the car, turn the fan on high, then turn temp full hot to full cold or vice versa, the plastic gears have to open/shut these doors against the gail-force wind. Mine also has separate rear controls which can be set/played with by kids in the back....if you change from "front-seat controls" to "back-seat controls" the back seat controls may be in an unknown state (full-blast hot or full-blast cold) That's when the actuators break....