I have a 99 Explorer with a door problem. I had been hearing a "rubbing" sound when opening the door but couldn't find anything. The other day I shut the door but it didn't close all the way. When i tried to open to reshut it, it didn't act right. I had to put my shoulder to it to get it to open. It opened and I shut it. It has never opened since from the inside or outside. The lock seems to be working. At least it's going up and down. I got the handle off and it wasn't broke. WHen I pull on the inside or outside handle they both feel like the door is locked. HELP!