TTA89
Member
- Joined
- November 2, 2016
- Messages
- 20
- Reaction score
- 0
- City, State
- Windham, NH
- Year, Model & Trim Level
- 2017 Explorer Platinum
My wife and I wanted a white one with black interior and everything we found within 100 miles had the white/cream interior which we didn't like. I found a dealer order that wasn't built yet in our color combo and was able to make a deal over the phone on it. The car showed up 2 weeks ago and we picked it up and have since put about 200 miles on it.
For the most part we love it but my wife noticed a vibration, I went for a ride with her and when it's cold the steering wheel shakes and you can feel it in the seats. It gets better after a few miles but it doesn't totally go away. I hope it's just a wheel that wasn't balanced correctly. I hope they are able to figure it out...
There are two other "stupid" issues that really aren't a big deal but on a car with a 54K sticker price I would expect them to not be there and I hope Ford will fix them.
The first one is a ding in the passenger fender. You can see the ding is outward, like something hit the inside of the fender when they put it together. It's hard to tell from the picture but the paint is kind of spiderwebed around the area.
The other one is what looks like a messed up stich in the seat leather. It's pulling the edge of the drivers seat to make it look like something heavy was sitting there. The other side seat doesn't have this and the other Platinum explorers I looked at didn't have it either.
I dropped the car off at the dealer last night to fix the vibration and they said they need approval from Ford on the ding and the seat cover. The car has 220 miles on it... I hope they don't give me a hard time.
Other than that, we love it.
For the most part we love it but my wife noticed a vibration, I went for a ride with her and when it's cold the steering wheel shakes and you can feel it in the seats. It gets better after a few miles but it doesn't totally go away. I hope it's just a wheel that wasn't balanced correctly. I hope they are able to figure it out...
There are two other "stupid" issues that really aren't a big deal but on a car with a 54K sticker price I would expect them to not be there and I hope Ford will fix them.
The first one is a ding in the passenger fender. You can see the ding is outward, like something hit the inside of the fender when they put it together. It's hard to tell from the picture but the paint is kind of spiderwebed around the area.

The other one is what looks like a messed up stich in the seat leather. It's pulling the edge of the drivers seat to make it look like something heavy was sitting there. The other side seat doesn't have this and the other Platinum explorers I looked at didn't have it either.
I dropped the car off at the dealer last night to fix the vibration and they said they need approval from Ford on the ding and the seat cover. The car has 220 miles on it... I hope they don't give me a hard time.
Other than that, we love it.
