• Register Today It's free! This box and some ads will disappear once registered!

^^Searches ExplorerForum.com^^

Robbery

Sarintha2020

New Member
Joined
March 26, 2020
Messages
1
Reaction score
1
City, State
Brooklyn, NY
Year, Model & Trim Level
2006 ford explorer
Hello! My name is sarinthia. I'm kind of bothered. Because my dad has a 2006 ford explorer, his engine went plus the timing belt and this Ford company charged him almost 9000 dollars . I know this isn't right. How do I find out what the real cost was?
 
Join the Elite Explorers for $20.

Explorer Forum has probably saved you that much already, and will continue to save you money as you learn how to diagnose fix problems yourself and learn which modifications work without having to experiment on your own. Elite Explorer members see practically no advertisements, no banner ads, no double underlined links, can add their own profile photo, upload photo attachments in all forums, and Media Gallery, create and save more private Conversations, and more. Join Today. Your support is greatly appreciated.


drakon543

New Member
Joined
March 21, 2020
Messages
29
Reaction score
7
City, State
Tannersville
Year, Model & Trim Level
2007 mountaineer luxury
need a bit more info. the engine went plus timing belt? so is that engine replacement or just repairing the engine. also 4.0 or 4.6 engine price definitely matters there. the timing components in the ford v8 engine tend to be very costly and very time consuming job. i dont know about the costs on the 4.0
 

BrooklynBay

Moderator & long time member.
Staff member
Moderator
Elite Explorer
Joined
November 11, 2005
Messages
54,252
Reaction score
494
City, State
Brooklyn, NY
Year, Model & Trim Level
88 89 93 95 96 Aerostars

Mbrooks420

High Voltage.
Elite Explorer
EF Vendor
Joined
February 2, 2002
Messages
9,361
Reaction score
1,168
Year, Model & Trim Level
1998 Mountaineer AWD
It kind of is what it is. It was probably a timing chain, and a brand new motor. The motor was easily several thousand, and getting the work done in NYC probably isn’t a cheap date.

In no way does this qualify as a “robbery”. He agreed and paid for it voluntarily. If he didn’t get a proper estimate, we’ll this is gonna be a mighty expensive lesson. I’m sure he won’t forget it.
 

BrooklynBay

Moderator & long time member.
Staff member
Moderator
Elite Explorer
Joined
November 11, 2005
Messages
54,252
Reaction score
494
City, State
Brooklyn, NY
Year, Model & Trim Level
88 89 93 95 96 Aerostars
If it's the Ford dealer near where I live then I wouldn't be surprised. That place should have been closed years ago. They closed another Ford dealer, and a Lincoln/Mercury dealer. This place should have been the next one on the list. I don't know how they are still in business. All three places have stolen money from me in various ways so I could see their point. These places know how to take advantage of people, lie, cheat, and manipulate.

I've had similar experiences with several repair shops which weren't any better, and in many ways worse. Dishonest businesses give a low estimate, see something which they claim has to be repaired, then jack up the bill without letting you know that they did several other unauthorized repairs without your consent. Some of them claim that they replaced things but never actually did. If you ask them for the old parts, they show you parts from another vehicle which are obviously not even from a Ford product. I remember seeing someone on this site post parts years ago saying that they were charged, and it wasn't a part from their vehicle.

One time I ordered parts from the dealer to repair a power steering pump. Both orders were placed a day apart. The first order was $60 then the next day they charged $30 for the same part! I asked them why. The first one was "list price" but the second was my discount. I told the guy that both parts should be the same price. He said that they have a right to charge list price or offer a discount. I know that I wasn't forced to pay them, but they never never told me this when they placed both orders.

Another time a Lincoln/Mercury dealer didn't have a part in stock, asked me how bad I wanted it, and told me to wait a minute. He left the parts counter with a line of people waiting, then went into the repair area, and spoke to a mechanic working on a Taurus station wagon. He came out a few minutes later with a dirty part without a box or a receipt, and asked me for $10. I asked him where he got the part. He whispered to me saying that I should just give him $10. I feel sorry for the guy with the car being worked on. That same dealership sold me a defective transmission, made me wait a month until they ordered it after I paid the full price in advance, and only ordered it because I contacted the main branch in Detroit. The manager was mad that I got him into trouble after he stole my money. They wouldn't honor any warranty after they sold me the defective transmission. That same dealer was buying rebuilt CV axles, rack & pinions, and other parts from a local rebuilder, then selling them as OEM remanufactured parts with a huge mark up. I have a ton of stories to fill a thread but you get the idea of what crooks do to earn a dishonest living from people living from paycheck to paycheck.
 
Last edited:

ThunderbirdSport

Active Member
Joined
August 4, 2013
Messages
230
Reaction score
29
Location
Thunderbird Heights
City, State
Missouri
Year, Model & Trim Level
2006 Eddie Bauer 4.6 3v
They don't call 'em "stealerships"...for any small reason..
 

96eb96

Well-Known Member
Joined
October 20, 2004
Messages
3,003
Reaction score
97
City, State
Albany, NY
Year, Model & Trim Level
96 EB V6 OHV 4WD
If it's the Ford dealer near where I live then I wouldn't be surprised. That place should have been closed years ago. They closed another Ford dealer, and a Lincoln/Mercury dealer. This place should have been the next one on the list. I don't know how they are still in business. All three places have stolen money from me in various ways so I could see their point. These places know how to take advantage of people, lie, cheat, and manipulate.

I've had similar experiences with several repair shops which weren't any better, and in many ways worse. Dishonest businesses give a low estimate, see something which they claim has to be repaired, then jack up the bill without letting you know that they did several other unauthorized repairs without your consent. Some of them claim that they replaced things but never actually did. If you ask them for the old parts, they show you parts from another vehicle which are obviously not even from a Ford product. I remember seeing someone on this site post parts years ago saying that they were charged, and it wasn't a part from their vehicle.

One time I ordered parts from the dealer to repair a power steering pump. Both orders were placed a day apart. The first order was $60 then the next day they charged $30 for the same part! I asked them why. The first one was "list price" but the second was my discount. I told the guy that both parts should be the same price. He said that they have a right to charge list price or offer a discount. I know that I wasn't forced to pay them, but they never never told me this when they placed both orders.

Another time a Lincoln/Mercury dealer didn't have a part in stock, asked me how bad I wanted it, and told me to wait a minute. He left the parts counter with a line of people waiting, then went into the repair area, and spoke to a mechanic working on a Taurus station wagon. He came out a few minutes later with a dirty part without a box or a receipt, and asked me for $10. I asked him where he got the part. He whispered to me saying that I should just give him $10. I feel sorry for the guy with the car being worked on. That same dealership sold me a defective transmission, made me wait a month until they ordered it after I paid the full price in advance, and only ordered it because I contacted the main branch in Detroit. The manager was mad that I got him into trouble after he stole my money. They wouldn't honor any warranty after they sold me the defective transmission. That same dealer was buying rebuilt CV axles, rack & pinions, and other parts from a local rebuilder, then selling them as OEM remanufactured parts with a huge mark up. I have a ton of stories to fill a thread but you get the idea of what crooks do to earn a dishonest living from people living from paycheck to paycheck.
I could write a book about dealers and mechanics in Brooklyn :lol:. I didn't know much about cars many years ago, got a brake job and he left axle grease all over the rotor. Lucky for parking brakes! That is why I work on my own cars.

But 9K is crazy. You can get 2 06 explorers for that price. Dad learned a lesson, he has to shop around. There are many, many shops in Brooklyn, and the price for that job probably varies between $2K-$10k. He could open up a complaint with the DMV, there are reasonable prices for repairs. It is also important to know if he approved the 9k repair or no estimate was given. Dealers are very expensive. I know in the mid-90s they were getting $120/hr, probably $200 now. So you can see where a 25-30hr job is going. But 9K for a 06 Explorer is crazy. It is not a Porsche.
 
Last edited by a moderator:

BrooklynBay

Moderator & long time member.
Staff member
Moderator
Elite Explorer
Joined
November 11, 2005
Messages
54,252
Reaction score
494
City, State
Brooklyn, NY
Year, Model & Trim Level
88 89 93 95 96 Aerostars
Check the BBB's website for complaints about that dealership. Mechanics have a manual which tells them how long each job should take. This is how they give estimates. They calculate the cost of the parts then see how long the job should take to complete. Sometimes issues come up so it might take a little longer but not twice or three times as long.
 

donalds

Elite Explorer
Joined
July 12, 2015
Messages
2,504
Reaction score
643
Location
Stem
City, State
Nc
Year, Model & Trim Level
1999 ford explorer sohc
We have a local. Advantage ford
But there is no advantage
 

Explorer_PL

Elite Explorer
Joined
November 16, 2007
Messages
2,713
Reaction score
144
City, State
Rockland County, NY
Year, Model & Trim Level
06EB V8 & 07EB V6
When I was getting quotes to replace my v8, the labor was 20 hrs. That translates to about $3000 in labor and fluids in NY. Used engines were about 2k, new ones about 5k.
So 7k would be a price at the dealer and also from Jasper, I checked that too.
9K is way too much, unless they were also replacing other stuff; mounts, exhaust manifolds, ....
We don't know what else broke when pulling the engine, at that age many things go wrong.
Can we see the repair bill ?
 
Top