dogfriend
Human-Animal Hybrid
- Joined
- July 22, 2002
- Messages
- 7,556
- Reaction score
- 17
- City, State
- Carmichael, CA
- Year, Model & Trim Level
- '97 Sport 4x4
Just went to the Ford parts counter today to get two items: I want to replace the brake bleeder caps because they are about to fall off and I want to replace the positive terminal post clamp (the no lead type) because some of the plating is missing from corrosion that I cleaned off a couple of days ago.
I ask for the bleeder caps first. The guy doesn't know what I'm talking about, even though I explain it pretty well I think. After punching up the part drawing for the front brake caliper, I point out the bleeder screw for him, but no drawing for the cap. Strike one.
I've dealt with this guy before and he's no Rhodes scholar, so I just move on to the second item. I ask him for the terminal clamp and he points me toward a rack on the other side of the room which has the older style lead terminal clamps. I explain that it is the lead free type, and by the look on his face I can see that he has no clue. Then he makes the suggestion that I still have a hard time believing:
"Maybe you can find it at Pep Boys."
I'm speechless. I just say thanks and walk out. The guy at the Ford Parts counter has just told me that I have a better chance at finding a replacement part for a Ford vehicle at Pep Boys than I do at the Ford dealer.
Pep Boys doesn't have it either, I emailed Ford Parts Network and am waiting for a reply.
I ask for the bleeder caps first. The guy doesn't know what I'm talking about, even though I explain it pretty well I think. After punching up the part drawing for the front brake caliper, I point out the bleeder screw for him, but no drawing for the cap. Strike one.
I've dealt with this guy before and he's no Rhodes scholar, so I just move on to the second item. I ask him for the terminal clamp and he points me toward a rack on the other side of the room which has the older style lead terminal clamps. I explain that it is the lead free type, and by the look on his face I can see that he has no clue. Then he makes the suggestion that I still have a hard time believing:
"Maybe you can find it at Pep Boys."
I'm speechless. I just say thanks and walk out. The guy at the Ford Parts counter has just told me that I have a better chance at finding a replacement part for a Ford vehicle at Pep Boys than I do at the Ford dealer.
Pep Boys doesn't have it either, I emailed Ford Parts Network and am waiting for a reply.