I do not envy the people I know who manage dev teams over seas, and I have no idea if Ford is outsourcing any of their software development but in this day and age its a reasonable assumption most industries outside of government contracts are using the :ahem: lower labor costs for some/most of their software needs.
No doubt a difficult task with so many version but not insurmountable given staffing at Ford. Bugs are expected with all software but significant software failures should be found in beta testing, small insignificant bugs are understandable. My frustration is simply over time SYNC 2,3,4 just doesn't continuously improve it gets worse.
OTA updating is a complete bust with SYNC.....COMPLETE BUST!
So how come GM MyLink or Stellantis U-Connect are all round better systems and dont have these issues?
I use these other platforms at work, they boot up faster, screen transitions faster, graphics dont ghost when you move between sessions or features, bluetooth connectivity is solid not intermittent, bluetooth sound for cellular is crisp and clear, updates don't create more issues they fix issues.
SYNC3 is a complete embarrassment, I use SYNC4 in a few vehicles and to be honest its look and feel isn't that much of an improvement.
To compliment the SYNC issues FordPass works sometimes but not all the time, U-Connect and MyLink mobile platforms are cleaner, feature rich, more robust, easy to use and work all the time.
I wonder if I could load U-Connect on my APIM.............LOL!