Lou Kalis
Member
- Joined
- March 31, 2019
- Messages
- 10
- Reaction score
- 0
- Year, Model & Trim Level
- 2017 Explorer Limited
I have a 2017 Ford Explorer Limited, running latest Sync 3 software. The GPS and Radio for AM and FM just stopped working one morning. None of the stations can be found, just static. Android auto works. I tried several master resets without any luck. This model has a stock fin antenna on the back of the roof. I’ve read a lot of people had to replace the APIM for similar but not exact problems. I am looking to find out if this sounds like an antenna or APIM issue to you all? I checked fuse #32 (what a pain), no issues there. Does anyone know where I can find good instructions for removing the headliner to get to the antenna and center console to get the APIM if needed? I had a lot of issues with the unit overheating when I first bought it, but every time I brought it to the dealer it wouldn’t reproduce the symptoms of black screening. So, I’m out of warranty now and looking for some friendly advice, please. Thanks in advance. Lou