csj
New Member
- Joined
- October 26, 2002
- Messages
- 4
- Reaction score
- 0
- City, State
- los angeles
- Year, Model & Trim Level
- 01 sport 4 x 4
I don't know, maybe I have an addiction, I keep repeating a behavior I know will cause me pain, I keep buying Ford vehicles.
For the last 12 years I've owned 4 different Fords, right now an 01' Sport 4x4, presently in the local Ford dealer with a bad cam chain tensioner. This is my fourth Ford four wheeler.
I already knew Fords quality was not too good, I've always had to deal with a variety of problems on all of them. Hell, many of you are in the same boat, just read through the posts, it's one problem after another, and not necessarily on an older model that's been ran hard.
I know about "Owner Notification Program 00M12", after I brought my truck in, the dealer confirmed exactly what was wrong, they're making me pay $854 plus tax to fix it. I've had several long (one hour +) conversations with Fords "Customer Relations Center", what a joke, Ford says my trucks VIN isn't part of the program, and they're not paying. One odd part is I had a guy at the CRC yesterday tell me Ford was going to cover it, then when I call the local dealer today, they say Ford told them the reverse. Today Ford is saying they're not paying, and they have no record af one of their staff saying anything else.
I think it's all a scam, it's a sort of fraud similiar to what a lot of the insurance companies do. Just say no over and over to a legitimate complaint about a known problem to a person and eventually they'll just give up.
I can't do it myself, I think it's a little much for me, besides, I'm working 1 1/2 jobs already. My wife is Japanese and doesn't undersatnd why I insist on buying American. She won't even consider an American built car.
I'm going to complain long and loud to all the agencies I can find, I owe it to my fellow consumers to try to warn them. Any suggestions would be greatly appreciated, -Craig
For the last 12 years I've owned 4 different Fords, right now an 01' Sport 4x4, presently in the local Ford dealer with a bad cam chain tensioner. This is my fourth Ford four wheeler.
I already knew Fords quality was not too good, I've always had to deal with a variety of problems on all of them. Hell, many of you are in the same boat, just read through the posts, it's one problem after another, and not necessarily on an older model that's been ran hard.
I know about "Owner Notification Program 00M12", after I brought my truck in, the dealer confirmed exactly what was wrong, they're making me pay $854 plus tax to fix it. I've had several long (one hour +) conversations with Fords "Customer Relations Center", what a joke, Ford says my trucks VIN isn't part of the program, and they're not paying. One odd part is I had a guy at the CRC yesterday tell me Ford was going to cover it, then when I call the local dealer today, they say Ford told them the reverse. Today Ford is saying they're not paying, and they have no record af one of their staff saying anything else.
I think it's all a scam, it's a sort of fraud similiar to what a lot of the insurance companies do. Just say no over and over to a legitimate complaint about a known problem to a person and eventually they'll just give up.
I can't do it myself, I think it's a little much for me, besides, I'm working 1 1/2 jobs already. My wife is Japanese and doesn't undersatnd why I insist on buying American. She won't even consider an American built car.
I'm going to complain long and loud to all the agencies I can find, I owe it to my fellow consumers to try to warn them. Any suggestions would be greatly appreciated, -Craig