I thought I had found the car of my dreams when I purchased my Ford Explorer Limited Edition. This soon turned out to be a nightmare. My vehicle has been in the shop for numerous problems. I have had pieces to fall off, the sync resets without any reason, the cowl on the windshield had to be replaced due to roaring ( This took 3 trips to the dealers to be resolved). THe My Ford Touch/Sync is a joke. It still does not work properly and the update is awful. Who wants to buy a $45,000 vehicle to have the screen to look like something in a $5000.00 vehicle. My ipad looks better. I have had problems with the heating and cooling( one side would be putting out hot air while the other side would be putting out cold air) this is with the temperature being set at the same degrees (70). The navigation, radio, would not shut off even tho the engine had been shut down. Now it is overheating!!!!!!!! My dealer has no answers. I am extrememly unhappy with the service department at my local dealership. It seems as if every time I take it in for one problem two more take its place. My family and I have been loyal Ford owners for several years. We always buy new vehicles and this is the first one that we have had this many problems with in a short period of time. As soon as I can find another vehicle..( and not another Ford) I will be getting rid of this piece of junk!