- December 6, 2020
- Reaction score
- City, State
- Year, Model & Trim Level
- 2020 Explorer XLT
Thanks to everyone who has mentioned the lemon law - due to the vast difference in price between what I paid (32,800) and what it's worth (39-41k is what I see them listed as), it's not be the best deal. Since I'd have to spend $40k currently on a comparable car I can't afford that kind of loss.
After a week the Ford dealer finally went ahead and appraised my vehicle. They said they were a KBB ICO dealer for buying cars, which when I ran and it came to $30,500. They called me offering $27,000. I just laughed at the guy and told him to tell the service department to hurry. I told him Carmax offered me $35k, I don't know if he thought I was bluffing but he said "okay take it there then, good". I reminded him I can't because it's in his service garage waiting on a part.
I just don't get it, they're so greedy they don't make money. I'd have taken 35 just to be done with it, and they have no vehicles on their lot and a bunch of sales people standing around. They buy the car, sell it for 38-40, make more profit than they do off most new cars, and the sales person feeds his family for another day. So looks like I'm going to rent a car for a month until it's fixed, which luckily as a government employee will "only" cost me $550 for a corolla, but well worth it to private sell it for thousands more. The next headache will be finding a new vehicle the wife likes that isn't grossly overpriced.
Unfortunately that's how all dealers are. Before i got my XLT i was talking to a salesman, before actually going to the dealer. I initially contacted him about 2 weeks before actually going to the dealer. Non stop calls, texts, hey man how's it going, just wondering if you're still interested. We have special offers, we can do this for you, that for you, we can offer free oil changes for the life of the lease blah blah.
Got to the dealer, everything was good. Salesman told me to text him to give him updates on the explorer. And that he'll notify me when my plates come and all that.
The day after i got the car, texted him and told him it's awesome i love it. Crickets. Ok no big deal, maybe he's busy. I texted him 3 days later. Crickets.
2 weeks later, hey man did my plates come yet? One word answer. NO.
Another week goes by, hey man just wondering if my plates came? His answer, idk yet, i'll get back to you when i'm free. Nothing.
2 days later, i call him. He didn't pick up. Called the dealer, they can't find him.
Next day called the dealer, got him on the phone. Hey man did my plates come? His answer, no it didn't, it might be another 2 weeks or so.
I didn't believe him cause it's been too long. Called the receptionist, gave her my name, BAM my plates were in. How does the receptionist know but he didn't? Oh i know, cause he didn't care, he already got the sale.
I showed up with coffee to thank her. She was happy.