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wilsor

Member
Joined
June 2, 2011
Messages
10
Reaction score
0
City, State
Port Barrington, IL
Year, Model & Trim Level
2012 Limited
My 2012 is being built today, but the dealer told me it will take 2 weeks before delivery. The dealership is only about 80 miles from the Chicago plant. Is he just playing it safe, or can it really take 2 weeks? I've read numerous people stating that delivery was only 1 week after build date. Anybody who received delivery in less than 2 weeks, where are you located?
 


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FordService

Official Ford Rep
Joined
October 25, 2010
Messages
5,281
Reaction score
12
City, State
Dearborn, MI
Year, Model & Trim Level
2014
My 2012 is being built today, but the dealer told me it will take 2 weeks before delivery. The dealership is only about 80 miles from the Chicago plant. Is he just playing it safe, or can it really take 2 weeks?...
wilsor,
Shipping times can vary depending on a number of factors. At the moment, my system hasn’t updated your order’s delivery ETA, so be sure to check in next week and I’ll be happy to see if any new details are available. :)

Thanks Cory. I figured it had to be something like that.

You've definitely made this process much more bearable. I would like to commend you, your team and Ford for responding to your customers through a forum like this.

Great job!
That really means a lot to me, twentygb. Thanks! Keeping you happy is what makes my job great! :D

Cory
 




Badgers21

Member
Joined
June 29, 2011
Messages
22
Reaction score
0
City, State
Milwaukee
Year, Model & Trim Level
2011 XLT
I spoke with my dealer today and they said my Explorer will be arriving tomorrow. I'll be picking it up Saturday morning.

Order: 6/7
VIN: 7/21
Window Sticker: 8/5
Build: 8/11
Delivery: 8/20
 




pedroboy

New Member
Joined
June 23, 2011
Messages
7
Reaction score
0
City, State
Washington, DC
Yeah guys, mine was built on the 11th and arrived yesterday, the 16th. I will be able to pick it up Friday morning. All in all, about 8 weeks total , and basically a week after the build.
 




Jimmy-B

Well-Known Member
Joined
March 8, 2008
Messages
111
Reaction score
0
City, State
Falls Church, VA
Year, Model & Trim Level
2012 Explorer Limited
Yeah guys, mine was built on the 11th and arrived yesterday, the 16th. I will be able to pick it up Friday morning. All in all, about 8 weeks total , and basically a week after the build.

Excellent - hope you enjoy it!
 




JStellato

Active Member
Joined
May 7, 2011
Messages
75
Reaction score
0
City, State
Maine
Year, Model & Trim Level
2012 Explorer Limited
Ordered 4/19
Built 8/17

Still Waiting! that's 4 months and counting

A long time to be without a vehicle
 




BlueBelle

New Member
Joined
August 19, 2011
Messages
3
Reaction score
0
City, State
Nola
Year, Model & Trim Level
2006 Expedition Limited
Ordered a Limited in Red Candy on 8/18. I just got the 301A package and added 2nd row bucket seats and the tow package.

After having owned two Expeditions (one is silver, one in Cashmere Mist), and a silver Taurus before that, I am excited to have such a vibrant color.
 




Spengracin

Well-Known Member
Joined
July 14, 2011
Messages
798
Reaction score
4
City, State
Fairfield, Ca
Year, Model & Trim Level
2012 AWD Limited
Sounds like your stepping out of the safe zone for colors, you'll like it for sure, I've seen one at the Home Depot parking lot today, it was very nice! Enjoy!
 




XRider

Member
Joined
June 20, 2011
Messages
37
Reaction score
0
City, State
Boston, MA
Year, Model & Trim Level
2012 Exp Limited
When we ordered our X limited on Jun 8th, our dealer tried hard to reassure us we would take delivery NLT mid Auguest. Well build date was 8/16 per sticker and of course dealer says they expect delivery next week while we are gone on vacation.

No worries...we can wait. Just a little disappointed in the experience. Just saying.
 




FordService

Official Ford Rep
Joined
October 25, 2010
Messages
5,281
Reaction score
12
City, State
Dearborn, MI
Year, Model & Trim Level
2014
When we ordered our X limited on Jun 8th, our dealer tried hard to reassure us we would take delivery NLT mid Auguest. Well build date was 8/16 per sticker and of course dealer says they expect delivery next week while we are gone on vacation.

No worries...we can wait. Just a little disappointed in the experience. Just saying.
XRider,
It’s too bad your Explorer isn’t expected to come in before your vacation. I wanted to let you know that I sent you a private message with the latest update on your order. Let me if you’d like another update before next week.

Cory
 




XRider

Member
Joined
June 20, 2011
Messages
37
Reaction score
0
City, State
Boston, MA
Year, Model & Trim Level
2012 Exp Limited
XRider,
It’s too bad your Explorer isn’t expected to come in before your vacation. I wanted to let you know that I sent you a private message with the latest update on your order. Let me if you’d like another update before next week.

Cory

Hi Cory...thx for checking and you confirmed same ETA as our dealership provided. No worries. If it arrives on schedule, it will be there waiting for us when we get back.
 




FordService

Official Ford Rep
Joined
October 25, 2010
Messages
5,281
Reaction score
12
City, State
Dearborn, MI
Year, Model & Trim Level
2014
Hi Cory...thx for checking and you confirmed same ETA as our dealership provided. No worries. If it arrives on schedule, it will be there waiting for us when we get back.
XRider,
You’re welcome. :) I’ll be keeping my eye on it for any more changes. :D

Cory
 




Woolaroc

Active Member
Joined
August 14, 2011
Messages
56
Reaction score
0
Year, Model & Trim Level
2012 Explorer Limited
Just got a call from my dealer

Ordered 8/10/2011
Expected Delivery 9/19/2011

He said he is having trouble finding my window sticker, and may have written down the wrong VIN number for me. This kind of makes me nervous, would customer service be able to help?
 




Jimmy-B

Well-Known Member
Joined
March 8, 2008
Messages
111
Reaction score
0
City, State
Falls Church, VA
Year, Model & Trim Level
2012 Explorer Limited
Drop Cory a PM with your order details, I'm sure he'll be able to confirm your VIN.
 




FordService

Official Ford Rep
Joined
October 25, 2010
Messages
5,281
Reaction score
12
City, State
Dearborn, MI
Year, Model & Trim Level
2014
...He said he is having trouble finding my window sticker, and may have written down the wrong VIN number for me. This kind of makes me nervous, would customer service be able to help?
Woolaroc,
I wanted to let you know that I got your info for your order and I’ll get to sending a reply soon. I’ve been a bit swamped this week, so hopefully I can catch up soon!

Drop Cory a PM with your order details, I'm sure he'll be able to confirm your VIN.
Thanks a lot for the vote of confidence, Jimmy-B. :)

Cory
 




Woolaroc

Active Member
Joined
August 14, 2011
Messages
56
Reaction score
0
Year, Model & Trim Level
2012 Explorer Limited
Woolaroc,
I wanted to let you know that I got your info for your order and I’ll get to sending a reply soon. I’ve been a bit swamped this week, so hopefully I can catch up soon!


Thanks a lot for the vote of confidence, Jimmy-B. :)

Cory

Thanks Cory. I can understand being under water at work, no rush, appreciate the help!
 








Spengracin

Well-Known Member
Joined
July 14, 2011
Messages
798
Reaction score
4
City, State
Fairfield, Ca
Year, Model & Trim Level
2012 AWD Limited
Latest update:

Build date: 8/17
In transit: 8/24
Est. Arrival: 9/1
 






Join the Elite Explorers for $20 per year. Gets rid of the ads! New $5 per month "try out" option.

Explorer Forum has probably saved you that much already, and will continue to save you money as you learn how to diagnose fix problems yourself and learn which modifications work without having to experiment on your own. Elite Explorer members see no advertisements, no banner ads, no double underlined links, can add their own profile photo, upload photo attachments in all forums, and Media Gallery, create and save more private Conversations, and more. Join Today. Your support is greatly appreciated.




Spengracin

Well-Known Member
Joined
July 14, 2011
Messages
798
Reaction score
4
City, State
Fairfield, Ca
Year, Model & Trim Level
2012 AWD Limited
I feel for you Cory, I can't see the life ring this week, is it Friday yet?
 




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