doonze
Well-Known Member
- Joined
- May 16, 2009
- Messages
- 506
- Reaction score
- 3
- City, State
- Fayetteville, Ar
- Year, Model & Trim Level
- '93 X Sport
Ok, so, here's my story (those that know me know I HAVE to tell the WHOLE story!!!)
Last week I go to my local Wal-mart to get my tires rotated and balanced. It had been about 6k miles, and was time. I have the lifetime R/B thingie, so yeah. So all is well it seems, but when I start driving home it's pulling HARD to the left, and the wheel sits at about a 6-10 degree angle to go straight. Now I know enough to know that a normal Rotation shouldn't do ANYTHING to the alignment, so I'm thinking either something let loose while it was on the lift, or they lifted it wrong somehow and messed it up. So today I take it to Sears (for alignment), tell them whats what, and that I want to document anything in case it's Wal-mart's fault.
Well, I get the call......wheel bearings they say, they are so bad in fact they can't even do an alignment, and that they seen them this loose causing problems like what i have. $68 to fix they say, I say ok.
So we mess around the mall and come back, guy says "oops, I quoted you wrong, I quoted you for $68 for both (2 wheel drive), but the real price is supposed to be $119+ PER SIDE (4 wheel drive), I say, you told me $68, and what I'm paying is $68, if not, then stop them and give me my truck back....
So he goes out into the shop, comes back and says "They have the right side done already, we'll do if for the 68$ plus 9.99 for the oil seal, because that wasn't in the quote I gave you before. Ok, I say....but the wife hears this and notices something I didn't.... They were just talking about ONE SIDE, not both here.....I had thought they were talking about BOTH. So she JUMPS ALL OVER THE GUY, and once I understand what they were trying to say I'm all like. "When I said OK, it was to 68$ for BOTH SIDES, your NOT going to charge me $68 and only do ONE SIDE! Either I get both for $68 like you said when I said ok, or you give me my truck back right now, and you get nothing at all and I'll do the other side myself"
They gave me a bunch of flack about "It was so bad, we would have had to have you sign a safety waiver to leave here even" And blah blah blah. So he goes back to talk to the "manager" again, comes back and says "We'll do both for the $68 I promised, and then $9.99 for the oil seals. Our normal price to do all this is $270 before tax." So, in the end, I said ok, just get it done, and they did.
Now my question is, at one point, before all the run around, something had been said about possible warped races. It got lost in the back and forth about the prices of the work, but once I got home I remembered it. So if I got warped races, how will I know?
Also it no longer pulls left, now it pulls right!!! LOL, used the alignment money on the bearings today, so going to get a proper alignment next week....
Last week I go to my local Wal-mart to get my tires rotated and balanced. It had been about 6k miles, and was time. I have the lifetime R/B thingie, so yeah. So all is well it seems, but when I start driving home it's pulling HARD to the left, and the wheel sits at about a 6-10 degree angle to go straight. Now I know enough to know that a normal Rotation shouldn't do ANYTHING to the alignment, so I'm thinking either something let loose while it was on the lift, or they lifted it wrong somehow and messed it up. So today I take it to Sears (for alignment), tell them whats what, and that I want to document anything in case it's Wal-mart's fault.
Well, I get the call......wheel bearings they say, they are so bad in fact they can't even do an alignment, and that they seen them this loose causing problems like what i have. $68 to fix they say, I say ok.
So we mess around the mall and come back, guy says "oops, I quoted you wrong, I quoted you for $68 for both (2 wheel drive), but the real price is supposed to be $119+ PER SIDE (4 wheel drive), I say, you told me $68, and what I'm paying is $68, if not, then stop them and give me my truck back....
So he goes out into the shop, comes back and says "They have the right side done already, we'll do if for the 68$ plus 9.99 for the oil seal, because that wasn't in the quote I gave you before. Ok, I say....but the wife hears this and notices something I didn't.... They were just talking about ONE SIDE, not both here.....I had thought they were talking about BOTH. So she JUMPS ALL OVER THE GUY, and once I understand what they were trying to say I'm all like. "When I said OK, it was to 68$ for BOTH SIDES, your NOT going to charge me $68 and only do ONE SIDE! Either I get both for $68 like you said when I said ok, or you give me my truck back right now, and you get nothing at all and I'll do the other side myself"
They gave me a bunch of flack about "It was so bad, we would have had to have you sign a safety waiver to leave here even" And blah blah blah. So he goes back to talk to the "manager" again, comes back and says "We'll do both for the $68 I promised, and then $9.99 for the oil seals. Our normal price to do all this is $270 before tax." So, in the end, I said ok, just get it done, and they did.
Now my question is, at one point, before all the run around, something had been said about possible warped races. It got lost in the back and forth about the prices of the work, but once I got home I remembered it. So if I got warped races, how will I know?
Also it no longer pulls left, now it pulls right!!! LOL, used the alignment money on the bearings today, so going to get a proper alignment next week....