• Register Today It's free! This box and some ads will disappear once registered!

^^Searches ExplorerForum.com^^

Who is "awaiting shipment?"

FordService

Official Ford Rep
Joined
October 25, 2010
Messages
5,281
Reaction score
11
City, State
Dearborn, MI
Year, Model & Trim Level
2014
How do you find out what level MFT your car is equipped with. Do you have a link?
sagexlt,

I see that jedimike has provided you with the accurate information. If I can be of any further help please let me know.

**For anyone else that is interested in this information, I have included it below:

Go to syncmyride.com and register your X. You'll need your VIN to do this.
~Seni
 
Join the Elite Explorers for $20.

Explorer Forum has probably saved you that much already, and will continue to save you money as you learn how to diagnose fix problems yourself and learn which modifications work without having to experiment on your own. Elite Explorer members see practically no advertisements, no banner ads, no double underlined links, can add their own profile photo, upload photo attachments in all forums, and Media Gallery, create and save more private Conversations, and more. Join Today. Your support is greatly appreciated.


Chesterfield

New Member
Joined
April 4, 2011
Messages
4
Reaction score
0
City, State
Chesterfield, MO
Year, Model & Trim Level
Explorer 2011
ordered 12/29
built 3/10

No answers from Ford like the rest of you. If there was something else I liked just the same I would be out buying that instead! I'm very frustrated.
 
Last edited:

FordService

Official Ford Rep
Joined
October 25, 2010
Messages
5,281
Reaction score
11
City, State
Dearborn, MI
Year, Model & Trim Level
2014
Ordered an XLT on 2/8 with 202A pkg. and nav sys. Found out from Ford customer service today that the car was built on 2/25 (you know the old saying about cars built on Fridays) and is still sitting in Chicago. They stated that it had a release date and then three "re-release" dates. Anyone know what that means? I'm assuming that means they called it back for fixes?
sagexlt,

Please feel free to send me an email with your VIN and I will be happy to review your order status and get back to you. Have a great rest of your day. I look forward to hearing from you.

~Seni
 
Last edited:

FordService

Official Ford Rep
Joined
October 25, 2010
Messages
5,281
Reaction score
11
City, State
Dearborn, MI
Year, Model & Trim Level
2014
Mine shows that it was loaded with V2.4 on 2/25/2011.

I guess this means I am not any closer to receiving my Explorer.....

Ordered 1/28
Built wk of 2/24
ETA ????
I won't be waiting until August, I'll jump & pull the parachute cord............
Alright...no need to jump...please check your inbox. I have sent a message.

~Seni
 

jade97

Active Member
Joined
March 10, 2011
Messages
209
Reaction score
13
City, State
S.E. Pennsylvania
Year, Model & Trim Level
2016 Sport & 2018 Edge
:D Thank you for the good news, Seni :D

Finally a ray of sunshine :cool:
 

Jabby02

New Member
Joined
April 12, 2011
Messages
10
Reaction score
0
City, State
Virginia
Year, Model & Trim Level
2011 XLT
We are also waiting. We ordered our XLT on 3/7, it was completed on 3/23 and has been sitting in Chicago since 3/27. Our dealer told us that Ford told them that they were shipping 8000 on 4/1...guess ours wasn't one of them. :(

So this weekend I found this forum and learned how to view my window sticker...and good thing I did because the interior is completely wrong!!! We had asked for Stone and the interior on my car is Black! After sending a frustrated e-mail to our sales guy and his manager they are going to let us have another one that someone had ordered and backed out on that has the same interior/exterior that we had requested. The only difference is the one we ordered didn't have a NAV in it and the other one does, so they are going to knock the NAV price off and give us the other one. So the new one we are getting has apparently been sitting in Chicago for 2 weeks longer than ours has. :( The longer we have to wait the more miles I am putting on my trade in and the less I will get for it. So frustrating.

We went out this weekend after the interior fiasco and started looking at our other options (Jeep Cherokee, Durango, etc...) just in case....
 

explorerfan2011

New Member
Joined
March 26, 2011
Messages
9
Reaction score
0
City, State
San Antonio, Texas
Year, Model & Trim Level
2011 XLT 202A
Ford Still Waiting for Rail Car Availability!?!?!

So, I just got off the phone with a Ford Rep. and she tells me she just received an update on the Ford Explorer deal this morning. So, naturally I was expecting some new news, but to no avail. Apparently the "official" reason why we are all "awaiting shipment" is still no Rail Cars available and Ford is seeking alternate means of transport for the Explorers. Tell me something I didn't know a month ago.

She also mentioned that because of the Earthquake in Japan that some paint colors have been hard to get, so if you have one of those colors (couldn't tell me which ones) then you're waiting on paint as well.

How hard is it for Ford to have reliable uptodate information concerning your vehicle in particular. This Ford Rep. didn't even know the explorers were made in Chicago! Quite useless if you ask me.

So, with a build date of 3/4, I am still "awaiting shipment" for my White Suede XLT 202a Ford Explorer. So if I'm one of the lucky ones that is waiting for paint color as well, then if you have the same color then you may be in the same boat.
 

dave1946

Member
Joined
March 28, 2007
Messages
60
Reaction score
0
Year, Model & Trim Level
2011 ford explorer
For what it's worth. I order my vehicle in Jan., it was built in mid Feb. and then was either at plant or awaiting shipping. Two weeks ago, I called the dealer at 10:00 AM and he said it was still at plant awaiting shipping with no ETA. At 1:30 PM he called and said the vehicle just arrived. Go figure.
 
Last edited:

Camping Dutchman

New Member
Joined
March 17, 2011
Messages
22
Reaction score
0
City, State
NJ
Year, Model & Trim Level
2011 Limited
Ours just came in today!! very excited.

3/5 order
3/29 build
4/12 delivered
 

Gandalf

Active Member
Joined
January 25, 2011
Messages
214
Reaction score
0
City, State
Southern California
Year, Model & Trim Level
2011 Limited
She also mentioned that because of the Earthquake in Japan that some paint colors have been hard to get, so if you have one of those colors (couldn't tell me which ones) then you're waiting on paint as well.

So, with a build date of 3/4, I am still "awaiting shipment" for my White Suede XLT 202a Ford Explorer. So if I'm one of the lucky ones that is waiting for paint color as well, then if you have the same color then you may be in the same boat.
The colors in question are black and red. Its actually the pigment in these paints that are in short supply, as the plant in Japan was the sole source. When the news broke on this a couple of wees ago, Ford said they had adequate supply for cars that were to be built for consumers in April and that they were looking for alternate suppliers. Haven't heard any more since.
 

Toni_NE

New Member
Joined
March 23, 2011
Messages
35
Reaction score
0
Year, Model & Trim Level
2011 Limited
Congratulations Camping Dutchman! Let us know how you like it (lol, don't want to know what you don't like tho)...:)

I'm expecting mine today or shortly....fingers crossed!
 

sagexlt

New Member
Joined
April 5, 2011
Messages
18
Reaction score
0
City, State
Hillsborough, NJ
Year, Model & Trim Level
2011 XLT
Ours just came in today!! very excited.

3/5 order
3/29 build
4/12 delivered
Congrats on your delivery. I ordered on 2/5 and was built on 2/25. Was told by customer service today that the car is still in Chicago. I'm also in NJ and I'd like to know from Ford why cars ordered and built after mine are arriving and mine still sits waiting for a "rail car". Mines an XLT with nothing special that could have been attributed to some of the past delays like the paint thing. It makes no sense.
 

Camping Dutchman

New Member
Joined
March 17, 2011
Messages
22
Reaction score
0
City, State
NJ
Year, Model & Trim Level
2011 Limited
Got me. My buddy ordered a XLT at the same time and his was on the truck with mine....Came via truck from chicago is my understanding
 

sagexlt

New Member
Joined
April 5, 2011
Messages
18
Reaction score
0
City, State
Hillsborough, NJ
Year, Model & Trim Level
2011 XLT
Got me. My buddy ordered a XLT at the same time and his was on the truck with mine....Came via truck from chicago is my understanding
Wow, this is mind blowing. Well good luck with it and hope you guys enjoy them.
 

jade97

Active Member
Joined
March 10, 2011
Messages
209
Reaction score
13
City, State
S.E. Pennsylvania
Year, Model & Trim Level
2016 Sport & 2018 Edge
If they are looking for Railcars, going down 95 south of Philly, there are a bunch just sitting on the tracks. Appears that they've been there for sometime. I've seen them when I went to my home office in MD (2nd & 4th weeks of March & last week).

Just south of the railcars is a distribution point for all manufacturers........it is packed with new cars.
 

blwnsmoke

Staff member
Moderator
Elite Explorer
Joined
February 25, 2011
Messages
5,526
Reaction score
1,091
City, State
Moderator
Year, Model & Trim Level
2020 Explorer ST
Congrats on your delivery. I ordered on 2/5 and was built on 2/25. Was told by customer service today that the car is still in Chicago. I'm also in NJ and I'd like to know from Ford why cars ordered and built after mine are arriving and mine still sits waiting for a "rail car". Mines an XLT with nothing special that could have been attributed to some of the past delays like the paint thing. It makes no sense.
With every thread you read, you will come to the conclusion that none of this makes any sense. If you haven't seen my post..

Ordered 2/6
Built 3/17
released 3/24

Been awaiting shipping ever since.

Found the exact same model at a different dealer (30 minutes east of me instead of my dealer, 30 minutes south) that was built on 3/25.. yes, 8 days after mine was built and yet it's on their lot as dealer stock..

Makes NO sense whatsoever.
 

sagexlt

New Member
Joined
April 5, 2011
Messages
18
Reaction score
0
City, State
Hillsborough, NJ
Year, Model & Trim Level
2011 XLT
What cracks me up is that Ford's customer service can't tell us anything. Its been six weeks since my build date and they have no idea when I'll get it. It seems that when the cars leave the factory they enter a vacuum and vaporize or something. Maybe they should have taken the stimulus money and bought some talent. Sorry if I'm bitter but at this point, I think we have a right to be.
 

blwnsmoke

Staff member
Moderator
Elite Explorer
Joined
February 25, 2011
Messages
5,526
Reaction score
1,091
City, State
Moderator
Year, Model & Trim Level
2020 Explorer ST
What cracks me up is that Ford's customer service can't tell us anything. Its been six weeks since my build date and they have no idea when I'll get it. It seems that when the cars leave the factory they enter a vacuum and vaporize or something. Maybe they should have taken the stimulus money and bought some talent. Sorry if I'm bitter but at this point, I think we have a right to be.
I completely agree, that's why I bought the one as dealer stock.. I lost the $500 difference in rebate but am happy that I actually have it.

Reality is, I wouldn't have ever canceled my order to get a different vehicle.. I just would have dealt with the frustration because that's how badly my wife and I wanted this vehicle.

But our happiness in having the vehicle today over waiting and not knowing when it will arrive is worth more then the $500 we lost.
 
Join the Elite Explorers for $20.

Explorer Forum has probably saved you that much already, and will continue to save you money as you learn how to diagnose fix problems yourself and learn which modifications work without having to experiment on your own. Elite Explorer members see practically no advertisements, no banner ads, no double underlined links, can add their own profile photo, upload photo attachments in all forums, and Media Gallery, create and save more private Conversations, and more. Join Today. Your support is greatly appreciated.


sagexlt

New Member
Joined
April 5, 2011
Messages
18
Reaction score
0
City, State
Hillsborough, NJ
Year, Model & Trim Level
2011 XLT
sagexlt,

Please feel free to send me an email with your VIN and I will be happy to review your order status and get back to you. Have a great rest of your day. I look forward to hearing from you.

~Seni
Seni,

I have a customer service case number of 1550650951. I'd appreciate it if you could find something out. No one else has been able to and it is getting very frustrating hearing "Its awaiting shipment"
 

Top