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  1. J

    Explorer SiriusXM Stuck "Acquiring Signal" (Intermittent) 2018 Models

    Wow. This has taken off since my last posts. I haven’t had any issues since mine just happened to start working one day. I’d love to have a copy of the TSB though in the event it does go out.
  2. J

    Explorer SiriusXM Stuck "Acquiring Signal" (Intermittent) 2018 Models

    This exact thing happened to me. I had my signal refreshed a few times via calling in and the app and it sorted itself out.
  3. J

    Explorer SiriusXM Stuck "Acquiring Signal" (Intermittent) 2018 Models

    Thanks for the update. Let us know what happens and if they find anything abnormal.
  4. J

    Explorer SiriusXM Stuck "Acquiring Signal" (Intermittent) 2018 Models

    I’m not sure anyone has figured out exactly what’s going on. Mine experienced 2-3 SXM updates in the span of a week and the issue went away. It didn’t make sense to me as it appeared to be a hardware problem. Maybe it was coincidence. I didn’t really do anything else and it sorted itself out...
  5. J

    Explorer SiriusXM Stuck "Acquiring Signal" (Intermittent) 2018 Models

    Ugh I hate that for you. Hopefully they will do a recall or send out a notice.
  6. J

    Explorer SiriusXM Stuck "Acquiring Signal" (Intermittent) 2018 Models

    Yeah I figured it was a firmware update or equivalent.
  7. J

    Explorer SiriusXM Stuck "Acquiring Signal" (Intermittent) 2018 Models

    I got the “SiriusXM is Updating” twice since I posted. After the first, I hadn’t noticed any changes. Since the second, I haven’t had any issues. I called the dealership and delayed my appointment. I want to think the update helped but I doubt it. I’m going to keep an eye on it. There was a...
  8. J

    Explorer SiriusXM Stuck "Acquiring Signal" (Intermittent) 2018 Models

    You very well may be correct. If that’s the case then, who knows how a new antenna could help unless I just have a one off defective.
  9. J

    Explorer SiriusXM Stuck "Acquiring Signal" (Intermittent) 2018 Models

    I am still having an issue. When I got in my Explorer to go to work this morning, SiriusXM was updating, which I hadn't seen before. It didn't complete updating before I got to work, so hopefully it will on the way home. If not, I will just wait for it to in my driveway as my service inside...
  10. J

    Explorer SiriusXM Stuck "Acquiring Signal" (Intermittent) 2018 Models

    Any update to this Jim? Find anything out Peter? I just bought a 2018 Ford Explorer Limited last Saturday and I am having the same problem. It gets stuck on Satellite Acquiring Signal for an entire 20 minute drive. I understand my garage may deter the signal but once I leave it, it should...
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