New Navigation Card? (A4)

boltsfan17 · 11-05-2012, 10:35 AM

I read in another forum Ford has released a new navigation card (A4). Is anyone familiar with this?

I wonder if we have to take our vehicles to the dealership or will Ford send the new card?

VinceL · 11-05-2012, 11:38 AM

I went to Navigation.com and it didn't list an update for the 2013 Ex, so I am not sure if they haven't updated their webpage, or if it hasn't been actually released yet?

boltsfan17 · 11-05-2012, 11:59 AM

Here is the TSB for it. The TSB shows a new MFT update as well.

https://dl.dropbox.com/u/1257774/tsb12-11-01.pdf

13Sport · 11-05-2012, 12:38 PM

Quote:

Originally Posted by boltsfan17

Here is the TSB for it. The TSB shows a new MFT update as well.

https://dl.dropbox.com/u/1257774/tsb12-11-01.pdf

lol.. they provide a link for the update right in the TSB now? That's scary, we're going to have a bunch of updated vehicles w/ no navi cards... I wonder what's included in this update, it's a pretty major version change (3.5.1?)

13Sport · 11-05-2012, 12:57 PM

Wow the 3.5.1 update is almost twice the size of the 3.2.2 update. That's pretty heavy, I think this is that major update rumored earlier.

VinceL · 11-05-2012, 02:11 PM

Fingers and toes crossed this one makes a difference (a positive one that is

)

13Sport · 11-05-2012, 02:27 PM

I installed the update.. it's NOTICEABLY faster than 3.2.2. Funny enough someone started a thread about the DST time change this morning, that option to turn on/off DST has disappeared, it seems to be adjusting automatically now. It appears that "shuffle" with my iPhone 4S (now being used as an ipod dedicated to the car) is now working correctly, though that might be a side affect of rebooting, so we'll see when I go back out to drive home later this evening.

Voice commands seem faster to respond, but I haven't any any issues w/ voice recognition, so I don't see much difference there.

I'll let you guys know if I find anything else. The navi was near unusable for me prior, so I did the update without the new card, I'll call my dealer later and ask when they expect to have them in stock.

*BobbyMarks* · 11-05-2012, 02:29 PM

Quote:

Originally Posted by VinceL

Fingers and toes crossed this one makes a difference (a positive one that is

)

Agreed VinceL, hope this time is

. Waiting how they will do this, service center or mail...

As you said fingers and toes crossed.

briteboy · 11-05-2012, 02:40 PM

I just talked with my parts guy at the dealer, and (Surprise...surprise) he didn't have a clue it was out, or that he could order it.

I had to give him the part number, TSB number, and more to get him to order it. I'm surprised I didn't have to go over to the dealer and input it into the system for him...

Haven't done the download yet, that's next. Glad to hear it appears to work better. Only time will tell.

briteboy · 11-05-2012, 02:59 PM

I just went on the Sync-my-ride site for my Ex, and low and behold there is NOTHING there indicating the new update. Isn't that special...

(pounding sand)

It will be interesting to see when the Sync site indicates the update is available. boltsfan said he read about it on another board so it could have been out for a few days already, but anyway today is 11/5/12.

let's see how long it takes them to post it on the Sync page.

*peterk9* · 11-05-2012, 09:53 PM

Quote:

Originally Posted by briteboy

I just went on the Sync-my-ride site for my Ex, and low and behold there is NOTHING there indicating the new update. Isn't that special...

(pounding sand)

It will be interesting to see when the Sync site indicates the update is available. boltsfan said he read about it on another board so it could have been out for a few days already, but anyway today is 11/5/12.

let's see how long it takes them to post it on the Sync page.

I don't know if this update will appear on SMR for downloading. I printed the TSB and at the very bottom in fine print is states, "The procedures should not be performed by 'do-it-yourselfers'."
Looks like it will be a dealer install.

Peter

GWA1 · 11-06-2012, 07:32 AM

Still nothing on sync my ride as of this morning Nov. 6th
Rebecca,
What have you heard?

*BobbyMarks* · 11-06-2012, 08:05 AM

Quote:

Originally Posted by GWA1

Still nothing on sync my ride as of this morning Nov. 6th
Rebecca,
What have you heard?

Hey GWA1, Check this thread: http://www.explorerforum.com/forums/...d.php?t=373722

Hope this helps.

Bobby

**FordIVTteam** · 11-06-2012, 08:08 AM

Hi, Everyone!

Ford has provided a new MyFord Touch software update to our dealers that is available to customers who are experiencing phone compatibility, voice recognition, or navigation issues. Due to the need for vehicles that have the navigation option to receive a new SD card after the update, the software is currently only available through the dealership. We will communicate more information about the availability of the update when available. In the meantime, we do not recommend installing the software from any source except for a certified Ford or Lincoln dealer.

Rebecca

GWA1 · 11-06-2012, 01:25 PM

Quote:

Originally Posted by FordIVTteam

Hi, Everyone!

Ford has provided a new MyFord Touch software update to our dealers that is available to customers who are experiencing phone compatibility, voice recognition, or navigation issues. Due to the need for vehicles that have the navigation option to receive a new SD card after the update, the software is currently only available through the dealership. We will communicate more information about the availability of the update when available. In the meantime, we do not recommend installing the software from any source except for a certified Ford or Lincoln dealer.

Rebecca

Thanks for the update Rebecca.

GWA1

**FordIVTteam** · 11-06-2012, 01:27 PM

Quote:

Originally Posted by GWA1

Thanks for the update Rebecca.

GWA1

You're welcome, GWA1!

Rebecca

darth_hangover · 11-06-2012, 01:31 PM

Quote:

Originally Posted by FordIVTteam

Hi, Everyone!

Ford has provided a new MyFord Touch software update to our dealers that is available to customers who are experiencing phone compatibility, voice recognition, or navigation issues. Due to the need for vehicles that have the navigation option to receive a new SD card after the update, the software is currently only available through the dealership. We will communicate more information about the availability of the update when available. In the meantime, we do not recommend installing the software from any source except for a certified Ford or Lincoln dealer.

Rebecca

Rebecca, any chance we can get information about what they mean by problems with phone compatibility? Will this finally allow my iPhone to display text messages on the MFT screen? Ford has been very quiet about this after announcing on SMR that they would provide information on this in October.

Thanks!

DH

*peterk9* · 11-06-2012, 01:45 PM

Received a call from my dealer that they have verified that my Ex requires the update. They are ordering the A4 SD card and have set up an appoint for installation of V3.5.1 and card next week.

Peter

13Sport · 11-06-2012, 02:23 PM

Quote:

Originally Posted by darth_hangover

Will this finally allow my iPhone to display text messages on the MFT screen? Ford has been very quiet about this after announcing on SMR that they would provide information on this in October.

This isn't a Ford issue. Apple yanked MAP (messaging access protocol) support out of the iOS 6.0 release. This protocol is what is required for MFT to talk to your iPhone for text messages. Unless Apple added MAP support back into 6.0.1 released a few days ago, texting integration with iPhone will not work yet.

edub · 11-06-2012, 02:23 PM

is there any way to find out if we have any open FSA, other than taking to dealer?

11-05-2012, 10:35 AM	#1
boltsfan17 Wannabe Elite Explorer California 2013 Explorer Limited 4WD Join Date: May 2012 Posts: 226 Vehicle Specs (Original Poster)	New Navigation Card? (A4) I read in another forum Ford has released a new navigation card (A4). Is anyone familiar with this? I wonder if we have to take our vehicles to the dealership or will Ford send the new card?

11-05-2012, 11:38 AM	#2
VinceL Wannabe Elite Explorer Spring, TX 2013 Explorer Limited Join Date: May 2011 Posts: 2,167 Vehicle Specs	I went to Navigation.com and it didn't list an update for the 2013 Ex, so I am not sure if they haven't updated their webpage, or if it hasn't been actually released yet? __________________ We just bought American! She got the 2013 Ex Meet the Gray Ghost HERE Check out the Gray Ghost on Fuelly.com Average Mileage: 21.3 Best Tank: 26.5

11-05-2012, 02:11 PM	#6
VinceL Wannabe Elite Explorer Spring, TX 2013 Explorer Limited Join Date: May 2011 Posts: 2,167 Vehicle Specs	Fingers and toes crossed this one makes a difference (a positive one that is ) __________________ We just bought American! She got the 2013 Ex Meet the Gray Ghost HERE Check out the Gray Ghost on Fuelly.com Average Mileage: 21.3 Best Tank: 26.5

11-05-2012, 02:40 PM	#9
briteboy Wannabe Elite Explorer 2011 Explorer Join Date: Apr 2012 Posts: 97 Vehicle Specs	A4 Nav card I just talked with my parts guy at the dealer, and (Surprise...surprise) he didn't have a clue it was out, or that he could order it. I had to give him the part number, TSB number, and more to get him to order it. I'm surprised I didn't have to go over to the dealer and input it into the system for him... Haven't done the download yet, that's next. Glad to hear it appears to work better. Only time will tell.

11-05-2012, 02:59 PM	#10
briteboy Wannabe Elite Explorer 2011 Explorer Join Date: Apr 2012 Posts: 97 Vehicle Specs	Fyi... I just went on the Sync-my-ride site for my Ex, and low and behold there is NOTHING there indicating the new update. Isn't that special... (pounding sand) It will be interesting to see when the Sync site indicates the update is available. boltsfan said he read about it on another board so it could have been out for a few days already, but anyway today is 11/5/12. let's see how long it takes them to post it on the Sync page.

11-05-2012, 11:59 AM	#3
boltsfan17 Wannabe Elite Explorer California 2013 Explorer Limited 4WD Join Date: May 2012 Posts: 226 Vehicle Specs (Original Poster)	Here is the TSB for it. The TSB shows a new MFT update as well. https://dl.dropbox.com/u/1257774/tsb12-11-01.pdf

11-05-2012, 12:57 PM	#5
13Sport Wannabe Elite Explorer Los Angeles, CA 2013 Explorer Sport Join Date: Jun 2012 Posts: 672 Vehicle Specs	Wow the 3.5.1 update is almost twice the size of the 3.2.2 update. That's pretty heavy, I think this is that major update rumored earlier.

11-05-2012, 02:27 PM	#7
13Sport Wannabe Elite Explorer Los Angeles, CA 2013 Explorer Sport Join Date: Jun 2012 Posts: 672 Vehicle Specs	I installed the update.. it's NOTICEABLY faster than 3.2.2. Funny enough someone started a thread about the DST time change this morning, that option to turn on/off DST has disappeared, it seems to be adjusting automatically now. It appears that "shuffle" with my iPhone 4S (now being used as an ipod dedicated to the car) is now working correctly, though that might be a side affect of rebooting, so we'll see when I go back out to drive home later this evening. Voice commands seem faster to respond, but I haven't any any issues w/ voice recognition, so I don't see much difference there. I'll let you guys know if I find anything else. The navi was near unusable for me prior, so I did the update without the new card, I'll call my dealer later and ask when they expect to have them in stock.

11-06-2012, 07:32 AM	#12
GWA1 Wannabe Elite Explorer New Castle, DE 2011 Explorer Limited AWD Join Date: Mar 2011 Posts: 452 Vehicle Specs	Still nothing on sync my ride as of this morning Nov. 6th Rebecca, What have you heard? __________________ "Always do right. This will gratify some people and astonish the rest."- Mark Twain

11-06-2012, 08:08 AM	#14
FordIVTteam Official Ford Rep Dearborn, MI Ford Explorer Join Date: Jul 2011 Posts: 1,021 Vehicle Specs	Hi, Everyone! Ford has provided a new MyFord Touch software update to our dealers that is available to customers who are experiencing phone compatibility, voice recognition, or navigation issues. Due to the need for vehicles that have the navigation option to receive a new SD card after the update, the software is currently only available through the dealership. We will communicate more information about the availability of the update when available. In the meantime, we do not recommend installing the software from any source except for a certified Ford or Lincoln dealer. Rebecca __________________ Ford In-Vehicle Technology Team p: 800.392.FORD (Prompts 1 then 3) t: @FordService @Ford f: facebook.com/FordExplorer facebook.com/Ford

11-06-2012, 01:45 PM	#18
peterk9 Toyota Highlander Convert Ottawa, Ontario area 2011 Limited AWD Join Date: Dec 2010 Posts: 4,403 Vehicle Specs	Received a call from my dealer that they have verified that my Ex requires the update. They are ordering the A4 SD card and have set up an appoint for installation of V3.5.1 and card next week. Peter __________________ Peter 2011 Explorer Limited White Platinum Tri-Coat,340A (Rapid Spec 302A). Previous rides;'99 Windstar; '02,'06 & 09 4WD Toyota Highlander Limiteds

11-06-2012, 02:23 PM	#20
edub Wannabe Elite Explorer North Carolina 2013 Explorer XLT Join Date: Oct 2012 Posts: 93 Vehicle Specs	is there any way to find out if we have any open FSA, other than taking to dealer?

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