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Hood Paint bubble and paint issues

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Old 08-29-2011, 12:41 PM   #1
wilsor
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Hood Paint bubble and paint issues

I just took delivery of my 2012 Explorer on Friday and was looking for advice about a tiny paint bubble on the hood about 1mm in size. It's not noticable unless you get right up on it, but I'm wondering if this is something I should be concerned about. The dealership took pictures of it and said they'd fix it, but it would involve claying the bubble off and re-clear coating the spot. My concern is messing with the factory paint... Should I have them fix it or live with it? It doesn't bother me, I just don't want to increase the likelyhood for rust. Chances are, I wouldn't still own the vehicle once the paint warranty expires after 100,000 miles.
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Old 08-29-2011, 12:44 PM   #2
TIO M
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I'd fix it, what will you do when the paint gets hit by a tiny rock and chips the paint away? Then you'll be back at square one. Just my 2 cents, but I'd have them order me a new hood from factory, but then again no gurantees on a 100% paint match but better than having some local body shop mix the paint. I'd push for a new painted hood from factory it would be worth the wait.




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Old 08-29-2011, 03:30 PM   #3
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Originally Posted by wilsor View Post
I just took delivery of my 2012 Explorer on Friday and was looking for advice about a tiny paint bubble on the hood about 1mm in size. It's not noticable unless you get right up on it, but I'm wondering if this is something I should be concerned about. The dealership took pictures of it and said they'd fix it, but it would involve claying the bubble off and re-clear coating the spot. My concern is messing with the factory paint... Should I have them fix it or live with it? It doesn't bother me, I just don't want to increase the likelyhood for rust. Chances are, I wouldn't still own the vehicle once the paint warranty expires after 100,000 miles.
I would let the dealer fix it. If it "bubled" it means there isn't adhesion of paint to metal and it WILL rust. If your dealer is not capable of restoring a 1m.m. chip of paint to like new condition, on the hood of a car. Then we might as well close this country OUT OF BUSINESS.
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Old 08-29-2011, 04:14 PM   #4
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As far as rust on the hood, aren't the hoods aluminum on the new Explorer?




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Old 08-29-2011, 05:23 PM   #5
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I'd be pissed when considering how much these newer fords cost.
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Old 08-29-2011, 06:26 PM   #6
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Its an easy fix they will just sand it down with emery cloth and then buff it and then use clear coat and sand again then buff it no biggie !!! Trust me i'm very anal with my car's !!!
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Old 08-29-2011, 06:34 PM   #7
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Got few of them on sides, atleast see 2 on driver side rear door




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Old 08-29-2011, 06:36 PM   #8
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Well...
Hopefully they fix all these problems for the 2012 model year.
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Old 08-30-2011, 08:50 AM   #9
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I'd be pissed when considering how much these newer fords cost.
Compared to what? Sorry, but I've heard that refrain too many times. The new Explorer is a mid-priced vehicle, and you are getting a very good product even compared to the Audis that cost 20% more.




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Old 08-30-2011, 02:41 PM   #10
K1200rsport
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I really don't care much about 2 small pain bubbles, you'll have lot more dings on it in next 6 months anyways.




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Old 09-20-2011, 03:00 PM   #11
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had a paint bubble...

well the day i purchased the Ex, i noticed a paint defect/bubble on the rear passenger door. i was lucky that i noticed it while it still sat on the showroom floor and pointed it out to them....they said they'll fix it later since it was 10pm on a wednesday night when i bought it....well last week i took it to their body shop and dropped off the ex....two days later i picked it up nice and shiny, paint bubble free.... here comes the funny part,

i went to get put into a rental car and they wanted to try to put me into some dodge minivan, and i didn't care for it much. and seeing that i was dropping it off during my work week, i really just needed a "point A to point B" type of car. wife was gonna be at home with the newborn and not going anywhere.....so i pointed to a vehicle and asked "is THAT available for rent?".....thinking that i was playing a practical joke, my wife ended up liking this car........







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Old 09-20-2011, 03:43 PM   #12
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So you had a paint bubble and ended up buying a Mini? cool!




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Old 09-20-2011, 03:45 PM   #13
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So you had a paint bubble and ended up buying a Mini? cool!
That's a Fiat 500, not a Mini.
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Old 09-20-2011, 03:47 PM   #14
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no, that was the rental i had.......and harlen is right,,,,its a Fiat, not a mini.
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Old 04-30-2012, 07:06 PM   #15
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2011 eplorer paint problem

Has anyone with a Ford vehicle had any paint defects? I have what looks like a bubble coming out of the front bumper of my explorer 2011. It has started to crack a little so I put a little touch up paint on it. I took it to the dealership and they took pictures and sent them to ford, but the claim was denied. They state that it was caused by impact. I can not understand this because there is not a single mark anywhere on the bumper, nothing is misaligned or looks pushed in at all. Just this little bubble coming OUTWARD from the bumper. I don't know how this can be considered impact. I would thing impact would go inward. They simply denied the claim. I called the dealership and they said it is not their decision and to follow up with FORD. So I call ford of canada and they say there is no appealing the decision and if I disagree, then to speak with the dealership. This is just brutal service from Ford again, considering I've done a bit of looking around, and found several complaints online from other ford vehicle owners regarding paint bubbles/blistering problems on other cars. On top of that, the paint on the body on the inside of the liftgate has started to chip in a few spots. The dealer has yet to tell me about his claim. Probably looking at ford denying that one too with little to no explanation. These issues are on top of other things such as cooling fans/transmission slippage/roof rattles/etc that they are looking into. Everytime I get into this car it feels like something else is gonna break. When I speak to Ford Customer service they speak to me like I'm crazy and that Ford could never have a defect in their paint. In the USA, customers are able to escalate their concerns with regional customer service manager/reps and get some better service, but here in Canada, we don't have that option. We are stuck with whatever Ford does/tells us. I'm gonna have to start looking into what I can do in Canada regarding lemon laws.
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Old 04-30-2012, 07:28 PM   #16
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I've been looking over ours pretty carefully and haven't seen anything yet. The true test will be the first car wash.




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Old 04-30-2012, 08:01 PM   #17
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Take a picture of yours and post it, so,we can see what exactly you 're speaking about. It never hurts to have a second set of eyes on something, or a 1000




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Old 04-30-2012, 08:28 PM   #18
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Originally Posted by harmsangha View Post
Has anyone with a Ford vehicle had any paint defects? I have what looks like a bubble coming out of the front bumper of my explorer 2011. It has started to crack a little so I put a little touch up paint on it. I took it to the dealership and they took pictures and sent them to ford, but the claim was denied. They state that it was caused by impact. I can not understand this because there is not a single mark anywhere on the bumper, nothing is misaligned or looks pushed in at all. Just this little bubble coming OUTWARD from the bumper. I don't know how this can be considered impact. I would thing impact would go inward. They simply denied the claim. I called the dealership and they said it is not their decision and to follow up with FORD. So I call ford of canada and they say there is no appealing the decision and if I disagree, then to speak with the dealership. This is just brutal service from Ford again, considering I've done a bit of looking around, and found several complaints online from other ford vehicle owners regarding paint bubbles/blistering problems on other cars. On top of that, the paint on the body on the inside of the liftgate has started to chip in a few spots. The dealer has yet to tell me about his claim. Probably looking at ford denying that one too with little to no explanation. These issues are on top of other things such as cooling fans/transmission slippage/roof rattles/etc that they are looking into. Everytime I get into this car it feels like something else is gonna break. When I speak to Ford Customer service they speak to me like I'm crazy and that Ford could never have a defect in their paint. In the USA, customers are able to escalate their concerns with regional customer service manager/reps and get some better service, but here in Canada, we don't have that option. We are stuck with whatever Ford does/tells us. I'm gonna have to start looking into what I can do in Canada regarding lemon laws.
There are no lemon laws here. Each province has some consumer protection statutes. In 2002 Ontario unsuccessfully attempted to pass a lemon law. However, all is not lost. Consumers here can submit disputes to the Canadian Motor Vehicle Arbitration Plan (CAMVAP) for a neutral third-party resolution.

Peter




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Old 04-30-2012, 08:39 PM   #19
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I will post a pic when the dealer is done correcting the remaining issues with the piece of junk.
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Old 04-30-2012, 08:52 PM   #20
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There are no lemon laws here. Each province has some consumer protection statutes. In 2002 Ontario unsuccessfully attempted to pass a lemon law. However, all is not lost. Consumers here can submit disputes to the Canadian Motor Vehicle Arbitration Plan (CAMVAP) for a neutral third-party resolution.

Peter
I've been reading a bit about CAMVAP and it seems that the auto manufacturers are the ones who pay for them to run their "service" so I don't know how neutral they would be. I don't know anyone who has gone that route or what the success rate is. I'm pretty much up the river without a paddle. Looks like its time to sell this thing or look at a trade in from another car company. Back to Infiniti I think
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