FordService
Official Ford Rep
- Joined
- October 25, 2010
- Messages
- 5,281
- Reaction score
- 15
- City, State
- Dearborn, MI
- Year, Model & Trim Level
- 2014
Hey folks!
Hopefully I can clarify a few things for you. According to my technical advisor, climate-controlled seats will only come on if they are enabled by the customer, the remote start is set to Auto, and it meets the correct temperature conditions. If the remote start is set to Previous User settings instead of Auto, the seats will not come on at all.
The temperature thresholds are 32 degrees or colder for heated seats and around 80-85 degrees for cooled seats.
If you are experiencing any issues with your remote start system, make an appointment at your dealership so your concern can get addressed. Additionally, I want to get your information into the hands of your region's customer service managers. Send me a PM with your VIN, preferred servicing dealer, mileage, daytime phone number, and full name; we'll get started from there.
Thanks,
Crystal
Hopefully I can clarify a few things for you. According to my technical advisor, climate-controlled seats will only come on if they are enabled by the customer, the remote start is set to Auto, and it meets the correct temperature conditions. If the remote start is set to Previous User settings instead of Auto, the seats will not come on at all.
The temperature thresholds are 32 degrees or colder for heated seats and around 80-85 degrees for cooled seats.
If you are experiencing any issues with your remote start system, make an appointment at your dealership so your concern can get addressed. Additionally, I want to get your information into the hands of your region's customer service managers. Send me a PM with your VIN, preferred servicing dealer, mileage, daytime phone number, and full name; we'll get started from there.
Thanks,
Crystal