mattadams
Moderator Emeritus
- Joined
- September 17, 1999
- Messages
- 8,161
- Reaction score
- 8
- City, State
- Longmont, CO
- Year, Model & Trim Level
- 2017 Explorer Sport
Back when I was looking at new cars, years and years ago, I remembered a story a friend told me... he went to pick up a new mustang, absolutely loved it, perfect color, the right accessories, they settled on a price, signed all the paperwork, all was good... he goes otu to the area where they deliver the vehicles, and they had slapped one of the dealership "badges" on it, despite the fact he had specifically said he didn't want it on there. He otld them to take it off, they said they couldn't, they had drilled holes for it, etc. He told them to f--- off, gave them back their paperwork, and walked out. Needless to say within a few hours, they told him they could get him in the same type of car they could secure elsewhere, without the badge, and offered him a discount of... I don't recall how much to have him take delivery, he refused, and bought a similiar vehicle from another dealership... sometimes you just have to be able to tell them off, if they want the money they'll work for it... unfortunately in a custom order situation that would likely be more challenging, but nonetheless...
And I agree with those that have said they wouldn't pay the install... to me if I went down the list of options (which I have, I've custom ordered a truck before) and they were all specified as factory options, I'd be pissed to end up having to pay an install fee for any of it. If it were something aftermarket and not included, like say, a lund bug deflector or something, that the dealership might sell but doesn't come with the truck, then I'd absolutely agree a labor charge would be reasonable.
I bought my first vehicle at the dealership in over 12 years recently, my 2010 escape, and only bought from the dealership because I couldn't find a new enough, yet used, escape, anywhere else... and it reaffirmed my suspicion that dealership salespeople are all lying, backstabbing crooks who will do anything to make a sale. They all use the same cliches, "it's easier to replace a car than to replace a customer, we'll do whatever we can to get you into the vehicle", "we have some crazy quotas to meet, I've seen some prices lately you wouldn't believe", or "this type of deal won't be good forever, I can only make it to you right now". I absolutely hate them and if there was any other reasonable alternative, I'd take it... which is why I've only bought two vehicles from dealerships ever and the other 6 or 7 vehicles I"ve owned have all been from private sellers.
And I agree with those that have said they wouldn't pay the install... to me if I went down the list of options (which I have, I've custom ordered a truck before) and they were all specified as factory options, I'd be pissed to end up having to pay an install fee for any of it. If it were something aftermarket and not included, like say, a lund bug deflector or something, that the dealership might sell but doesn't come with the truck, then I'd absolutely agree a labor charge would be reasonable.
I bought my first vehicle at the dealership in over 12 years recently, my 2010 escape, and only bought from the dealership because I couldn't find a new enough, yet used, escape, anywhere else... and it reaffirmed my suspicion that dealership salespeople are all lying, backstabbing crooks who will do anything to make a sale. They all use the same cliches, "it's easier to replace a car than to replace a customer, we'll do whatever we can to get you into the vehicle", "we have some crazy quotas to meet, I've seen some prices lately you wouldn't believe", or "this type of deal won't be good forever, I can only make it to you right now". I absolutely hate them and if there was any other reasonable alternative, I'd take it... which is why I've only bought two vehicles from dealerships ever and the other 6 or 7 vehicles I"ve owned have all been from private sellers.
