Just picked up our Ex from the dealership. 22 miles to home and no rattle so the A pillar issue is fixed again. Now the other few issues are a different story.
I was told exactly what Peter said in his earlier post that the 911 assist bug was a software issue that they currently can not address but are very aware of it. It is hoped to be resolved in the next version upgrade. The CD player was supposedly fixed, but the wife said it still changes volume levels on it's own while playing a cd. It probably did not do it while they were fiddling with it as it dont always do this.
Our local dealership uses a third party for windshield replacement as they have closed their body shop a few years ago due to economic reasons. The folks at the glass place might have re-used the old clips.
Also for those that have the auto wiper function, it takes a different windshield than one without this function as the sensor is built into the glass of the windshield.
Also,I feel sorry for the Ford Focus consumer that has to change their windshields as the computer in them has to be reprogrammed when it's changed. Got all this info from the shop manager.
Thanks for the offer Crystal, but I have the best Southern Quality Ford dealership in La and personally know almost everyone working there. They have always been upfront and I have dealt with them since 1978. Acadiana Ford has loyal customers because they are loyal to their customers.