Edgieguy
Well-Known Member
- Joined
- February 13, 2011
- Messages
- 196
- Reaction score
- 2
- City, State
- New Jersey
- Year, Model & Trim Level
- 2011 XLT / 11 Edge Sport
We just got our Ex back (11th time in service for leaking roof). The service manager told me straight up, "I saw the leak when you brought it in, I noted it in the paperwork, but we weren't able to recreate so there was nothing we could do." Our truck sat at the dealership for 6 weeks while they did nothing! That totals about 4 months of non use by us. Thats 4 months of Sirius Radio we lost out on, as well as being forced to drive an ugly Lincoln MKT, a smaller Ford Edge which doesn't fit the wife and kids for their needs, and a lincoln MKS which was decent on gas but didnt fit our needs well.
we're waiting to hear from our attorney since our Ford dealer did nothing to help us or work with us or empathize with our situation. Sucks, because we purchased $80k worth of 2 new Ford vehicles when car sales were at an all time low because of the down economy. Our last 4 vehicles have all been Fords as well so obviously they never cared about our loyalty to them either.
we're waiting to hear from our attorney since our Ford dealer did nothing to help us or work with us or empathize with our situation. Sucks, because we purchased $80k worth of 2 new Ford vehicles when car sales were at an all time low because of the down economy. Our last 4 vehicles have all been Fords as well so obviously they never cared about our loyalty to them either.