PRNDM light staying on

[Brownie11]

'11 XLT -- After exiting the vehicle, letting all the various lights and screens "time out" and shut off, the PRNDM shift-position indicator light in the speedometer is staying on (indefinitely). Also noticed that the red highlighted gear position isn't lighting. If you fiddle with the shifter lock button, and can get the red highlight light to come on, then the PRNDM light will properly go out along with the domelights, etc. The Dealer admits it's odd and is going to do some research to figure out what part to order and how to fix this. Will keep you updated, but thought in meantime someone might have similar experience?

[OneofMany]

Not that im an expert on that particular vehicle but from previous experience it sounds like there is an ignition switch issue. the gear selector and ignition switch are linked and are often problematic. try wiggling the ign. switch and gear selector.

[peterk9]

Originally Posted by Brownie11

'11 XLT -- After exiting the vehicle, letting all the various lights and screens "time out" and shut off, the PRNDM shift-position indicator light in the speedometer is staying on (indefinitely). Also noticed that the red highlighted gear position isn't lighting. If you fiddle with the shifter lock button, and can get the red highlight light to come on, then the PRNDM light will properly go out along with the domelights, etc. The Dealer admits it's odd and is going to do some research to figure out what part to order and how to fix this. Will keep you updated, but thought in meantime someone might have similar experience?

Welcome to the Forum Brownie11.
The way you are describing the problem it almost seems like it is a issue with a poor electrical contact since wiggling the shifter. I don't recall a similar post with this problem although other members ahve reported getting a 'Shift to Park' message after parking their vehicle. It seems that was cured by replacing the shifter.
By the way, if you add 'XLT' after 2011 in the left column profile you won't have to identify your Ex model everytime you post.
Good luck and Season's Greetings.

Peter

[FordCustSrvc]

Originally Posted by Brownie11

'11 XLT -- After exiting the vehicle, letting all the various lights and screens "time out" and shut off, the PRNDM shift-position indicator light in the speedometer is staying on (indefinitely). Also noticed that the red highlighted gear position isn't lighting. If you fiddle with the shifter lock button, and can get the red highlight light to come on, then the PRNDM light will properly go out along with the domelights, etc. The Dealer admits it's odd and is going to do some research to figure out what part to order and how to fix this. Will keep you updated, but thought in meantime someone might have similar experience?

Hi Brownie11!

You've already done what I would advise off the bat - you went to your dealership! Additionally, I am happy to get your case escalated to your regional customer service manager. Just send me a PM with your VIN, dealer, mileage, daytime phone number, and full name; I'll get things rolling.

Originally Posted by OneofMany

Not that im an expert on that particular vehicle but from previous experience it sounds like there is an ignition switch issue. the gear selector and ignition switch are linked and are often problematic. try wiggling the ign. switch and gear selector.

Originally Posted by peterk9

Welcome to the Forum Brownie11.
The way you are describing the problem it almost seems like it is a issue with a poor electrical contact since wiggling the shifter. I don't recall a similar post with this problem although other members ahve reported getting a 'Shift to Park' message after parking their vehicle. It seems that was cured by replacing the shifter.
By the way, if you add 'XLT' after 2011 in the left column profile you won't have to identify your Ex model everytime you post.
Good luck and Season's Greetings.

Peter

Great suggestions, OneofMany and Peter!

Have a great weekend,

Crystal

[keithd]

Same problem, but of course it doesnt do it at the dealer, its like taking a kid to the doctor, he gets well immediately. If they can't duplicate problem after today ill pick the vehicle back up and wait til it happens again. Glad i got the extended warranty. This will be the last Ford I EVER buy.

[peterk9]

Originally Posted by keithd

Same problem, but of course it doesnt do it at the dealer, its like taking a kid to the doctor, he gets well immediately. If they can't duplicate problem after today ill pick the vehicle back up and wait til it happens again. Glad i got the extended warranty. This will be the last Ford I EVER buy.

I assume that your last statement is based on more than just this post!
My 2011 has been virually flawless over the almost 2 years I've had it. Of course if I had a extended list of problems that I've had with it, I would likely also share your feeling. FYI, I have seen a few similar posts by members on the Toyota Highlander Forum about their vehicles when I was active on there.

Peter

[Brownie11]

The dealer replaced the gear shift lever...and now all is well. Note to Keithd: the problem was intermittent, but I found that if I left the selector in PARK and toggled the release button on the backside of the shift lever, I could often duplicate the problem.

[vig1116]

this is happening a lot more often than i realized.... This has been the biggest headache for me the last 3-4 months or so trying to get it fixed....