Serious Explorations Ford Explorer and Ranger Message Board
#1 Resource for Ford Explorer and Ranger Owners - By Enthusiasts, for Enthusiasts.


Ford Explorer Generation Guide

EF Swag Store 2016 Ford Explorer Forums Elite Membership Chat Room My Posts Reviews Explorer Photo Gallery
Go Back   Ford Explorer and Ranger Forums "Serious Explorations" > All Other Cars, Trucks, Motorcycles etc. > All Other Makes and Models > Ford Escape Forum

Notices

Ford Escape Forum The Ford Escape and Mazda Tribute are little cousins to the Ford Explorer.

2010 Escape, Rear liftgate won't open ?

Reply
 
Thread Tools
Old 10-17-2012, 04:25 PM   #1
2008explorer4x4
RI
2008 Explorer,4.0 LTD 4x4
 
Join Date: Jul 2012
Posts: 38

Vehicle Specs

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 5 Post(s)
(Original Poster)
Thumbs up 2010 Escape, Rear liftgate won't open ?

Just a heads up if this happens to you. On my wifes 2010 Escape, I could not open rear liftgate, I locked and unlocked it several times, still would not open. Rear glass would open fine, but not the liftgate.

I called dealer and made service appt. Searched around and found someone who said he put the key back in the ignition and turned it on and then it worked.

So I restarted the vehicle and sure enough the liftgate now works fine. This all happened when my wife returned from the store and I went to open the liftgate as she shut off the vehicle, the doors where still unlocked, the liftgate clicked once but that was it. It must have tried to lock itself when the vehicle was shut down and would not reset till I restarted it. Some sort of glitch.

Just thought I would mention it and maybe help someone if this happens to you.

Ed

Last edited by 2008explorer4x4; 10-17-2012 at 06:34 PM.
2008explorer4x4 is offline   Reply With Quote
( Join the Elite Explorers )

For only $20 per year you can become an Elite Explorer member. Explorer Forum has probably saved you that much already, and will continue to save you money as you learn how to diagnose and fix problems yourself, and learn which modifications really work without having to experiment on your own. Elite Explorer members can change the forum "styles" to eliminate most ads, including blue underlined links, and no ads on photos. Other benefits include the ability to store 1000 Private Messages, upload photo attachments directly to your posts and to our Photo Gallery and more. Join the Elite Explorers today.


Old 10-18-2012, 03:21 PM   #2
2008explorer4x4
RI
2008 Explorer,4.0 LTD 4x4
 
Join Date: Jul 2012
Posts: 38

Vehicle Specs

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 5 Post(s)
(Original Poster)
Unhappy Liftgate not working again

Quote:
Originally Posted by 2008explorer4x4 View Post
Just a heads up if this happens to you. On my wifes 2010 Escape, I could not open rear liftgate, I locked and unlocked it several times, still would not open. Rear glass would open fine, but not the liftgate.

I called dealer and made service appt. Searched around and found someone who said he put the key back in the ignition and turned it on and then it worked.

So I restarted the vehicle and sure enough the liftgate now works fine. This all happened when my wife returned from the store and I went to open the liftgate as she shut off the vehicle, the doors where still unlocked, the liftgate clicked once but that was it. It must have tried to lock itself when the vehicle was shut down and would not reset till I restarted it. Some sort of glitch.

Well I was wrong on this one, the liftgate quit working again. It seems to work maybe once for no reason, but will not work all the time.

So I recalled the dealer and it's going in Monday.
I'll post any results

Ed
2008explorer4x4 is offline   Reply With Quote
Old 10-23-2012, 10:34 AM   #3
mattadams
Tall Man Little Escape
Longmont, CO
 
mattadams's Avatar
2010 Escape XLT
 
Join Date: Sep 1999
Posts: 8,233

Vehicle Specs

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 4 Post(s)
Sounds to me (I could be totally wrong) like a latch needs replaced... For whatever reason, door latches in my Ford vehicles seem to get replaced more than just about any other part, and I don't think I've owned a single Ford truck or SUV (except my current Escape, knock on wood) that I haven't had to replace at least one latch. Usually the issue is you can open the door but it won't allow you to shut it again, but I could also see it not unlatching correctly.




__________________
Matt Adams
2010 Ford Escape XLT
1997 F-150 XL
2000 F-150 XLT 4x4 ORP with tons of fun stuff that I sold years ago and still miss.
www.mattstruck.com
mattadams is offline   Reply With Quote
Old 10-24-2012, 08:51 AM   #4
2008explorer4x4
RI
2008 Explorer,4.0 LTD 4x4
 
Join Date: Jul 2012
Posts: 38

Vehicle Specs

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 5 Post(s)
(Original Poster)
Smile Rear Liftgate, 2010 Escape

All is well again, Ford dealer replaced the latch assembly, still under warranty so no cost. The part # is 9L8Z-7843150 B. It's listed on ebay for about $100.
Ford dealer with discount about $90.00.
2008explorer4x4 is offline   Reply With Quote
Old 04-29-2013, 09:14 PM   #5
ptepe
2010 Ford Escape XLT
 
Join Date: Apr 2013
Posts: 5

Vehicle Specs

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
2010 escape rear door latch fix.

I was able to take apart latch assembly and exposed the motor that was failing. The motor reminded me of a motor inside of a hobbiest RC race car I had as a kid. The switch sends a quick 12 volt burst to the motor which uses a gear to pull an arm to release the latch. All I did was lubricate the ends of each side with hobbiest motor oil or 3 in 1 oil will work also. I applied a constant 12 volts to allow the motor to spin to work the oil into the motor ends. This fixed my problem for now. The door latch opens everytime.
ptepe is offline   Reply With Quote
Old 08-01-2013, 03:42 PM   #6
gjd4297
Millsboro
2010 Ford Espace
 
Join Date: Aug 2013
Posts: 1

Vehicle Specs

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
US George

I have a 2010 Ford Escape with the same problem you are having, it just started yesterday 7/31/2013. Could you let me know what the Dealer Says about the problem and a Solution. Thank You...
gjd4297 is offline   Reply With Quote
Old 08-02-2013, 07:59 AM   #7
2008explorer4x4
RI
2008 Explorer,4.0 LTD 4x4
 
Join Date: Jul 2012
Posts: 38

Vehicle Specs

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 5 Post(s)
(Original Poster)
Quote:
Originally Posted by gjd4297 View Post
I have a 2010 Ford Escape with the same problem you are having, it just started yesterday 7/31/2013. Could you let me know what the Dealer Says about the problem and a Solution. Thank You...


The part # is 9L8Z-7843150 B. It's listed on ebay for about $100.
Ford dealer with discount about $90.00.
2008explorer4x4 is offline   Reply With Quote
Old 08-03-2013, 07:49 AM   #8
ptepe
2010 Ford Escape XLT
 
Join Date: Apr 2013
Posts: 5

Vehicle Specs

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Replaced motor.

If your tech savy, you can replace the part yourself as
2008explorer4x4 listed the entire latch essembly. My vehicle was short of 1000 miles of warranty work. I though am always curious why this part failed and my oiling procedure worked for about a week but then failed again. Found out that the motor inside needed replace but was manufacturered in Germany. The motor only cost $3.00 but they require a minimum $200 dollar order. Then on another forum someone said you could find the motor on ebay for around $6.00 with shipping but you need to press off the gear from existing motor and press on to new motor. It now works like new. I will include the url for this motor.
http://www.ebay.com/itm/Mabuchi-FC-2...-/160650312326

Good luck!
ptepe is offline   Reply With Quote
Old 08-09-2013, 09:45 PM   #9
lolsjoel
2010 Escape XLT
 
Join Date: Aug 2013
Posts: 2

Vehicle Specs

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
This just happened to my Escape the other day. Checked all fuses, verified they're good. The glass lift gate will open, but not the door itself. When I hit the button, I can hear it click, just not disengage. Any tips on how to open the lift gate from the interior? I don't even know how to get the plastic off, and I can't figure out if it's even possible to release the latch without it.

From what I've described, does it sound like the $6 motor/actuator is the culprit? If so, if I can figure out how to get in there, I think I could pull off this repair.
lolsjoel is offline   Reply With Quote
Old 08-10-2013, 06:43 PM   #10
ptepe
2010 Ford Escape XLT
 
Join Date: Apr 2013
Posts: 5

Vehicle Specs

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Yes. You definitely have the same problem. I was able to access the inside by opening the window and carefully pulled the plastic away. It seems a little difficult but you'll need to pull pretty hard and the snaps should pull away but be carefull because the bottom of the door which you cannot access until you get the door open is attached by 4 screws. Then you can reach down and pull up on the door latch to open. I actually tied a small rope to the door latch and had it hang out the inside of window until I received the motor.
ptepe is offline   Reply With Quote
Old 09-01-2013, 07:17 PM   #11
lolsjoel
2010 Escape XLT
 
Join Date: Aug 2013
Posts: 2

Vehicle Specs

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by ptepe View Post
Yes. You definitely have the same problem. I was able to access the inside by opening the window and carefully pulled the plastic away. It seems a little difficult but you'll need to pull pretty hard and the snaps should pull away but be carefull because the bottom of the door which you cannot access until you get the door open is attached by 4 screws. Then you can reach down and pull up on the door latch to open. I actually tied a small rope to the door latch and had it hang out the inside of window until I received the motor.
Hmmm. And how to I get the plastic casing open that houses this little motor?! The case made by Kiekert labeled PA6 GF30.
lolsjoel is offline   Reply With Quote
Old 09-03-2013, 08:38 PM   #12
ptepe
2010 Ford Escape XLT
 
Join Date: Apr 2013
Posts: 5

Vehicle Specs

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Quote:
Originally Posted by lolsjoel View Post
Hmmm. And how to I get the plastic casing open that houses this little motor?! The case made by Kiekert labeled PA6 GF30.
Carefully open each clip on all four sides and it should open. A few of mine snapped but i just used electrical tape to hold unit together.
ptepe is offline   Reply With Quote
Old 01-25-2014, 06:24 PM   #13
dfsman
Portland, OR
2009 escape
 
Join Date: Jan 2014
Posts: 1

Vehicle Specs

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
ptepe, all advise above was great. I popped out the actuator motor and noticed that its gear was fixed onto a smooth "stem", whereas the motor i bought had a stem with threads which could apparently accept a gear. couldn't get the gear off the old motor easily; can't imagine it would fit anyhow. online i couldn't find any little motors with gears. do you have any help? thanks.
dfsman is offline   Reply With Quote
Old 01-28-2014, 04:44 AM   #14
ptepe
2010 Ford Escape XLT
 
Join Date: Apr 2013
Posts: 5

Vehicle Specs

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Yes it is difficult to get the gear off the old motor but I just put it in a vise and was able to pry it off and then carefully pressed the gear onto the new motor which also had the threads. Just be careful not to damage the new motor and the gear off the old motor.

Last edited by ptepe; 01-28-2014 at 04:46 AM. Reason: missspelled
ptepe is offline   Reply With Quote
Old 03-22-2014, 10:22 PM   #15
yotta
Reno NV
1998 Ford Ranger 4L 4WD
 
Join Date: Oct 2011
Posts: 1

Vehicle Specs

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liftgate Latch motor replacement

Replacement motor from ebay link worked great! The original motor had a very weak magnetic field, compared to the new one. 2009 Ford Escape is less than five years old.
yotta is offline   Reply With Quote
Old 05-26-2014, 06:28 PM   #16
pepepino
Quebec
2009 ford escape
 
Join Date: May 2014
Posts: 1

Vehicle Specs

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
CAN Wow I'm impress

Wow this work just perfect 2 weeks waiting for the motor and 1 hour repair time ! thanks alot you saved me $$$$$
Quote:
Originally Posted by ptepe View Post
If your tech savy, you can replace the part yourself as
2008explorer4x4 listed the entire latch essembly. My vehicle was short of 1000 miles of warranty work. I though am always curious why this part failed and my oiling procedure worked for about a week but then failed again. Found out that the motor inside needed replace but was manufacturered in Germany. The motor only cost $3.00 but they require a minimum $200 dollar order. Then on another forum someone said you could find the motor on ebay for around $6.00 with shipping but you need to press off the gear from existing motor and press on to new motor. It now works like new. I will include the url for this motor.
http://www.ebay.com/itm/Mabuchi-FC-2...-/160650312326

Good luck!
pepepino is offline   Reply With Quote
Old 07-20-2014, 10:45 PM   #17
hotdogcity
2009 Escape
 
Join Date: Jul 2014
Posts: 1

Vehicle Specs

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Thanks guys!

Just wanted to pop in and express my gratitude to you guys. This thread basically saved me $300. I bought the motor mentioned previous for about $5 on eBay and it did the trick. I'm a pretty handy guy and I have to say that it was more difficult than I first anticipated. Heres more tips on how to get it done.

Here's what you'll need to replace the motor:

1 set of torx (star) wrenches
1 phillips screwdriver
new motor
small flathead screwdrivers (for prying open actuator)
vise
lubricant (if needed)

Step by step (from what I can remembered)

Precursor:
Check the fuse (consult manual for exact fuse location) under in the front hood to see if it is good before you go on this wild ride. I did that as well verified the rear-latch actuator was getting power before I replaced it.

1.) manually open the door
---------------------------
Open the rear window if you can, and get inside the car. Pop off the plastic door panel covering the inside of the lift-door (from the top down). You won't be able to remove it all the way because the panel has screws that can only be exposed when the lift-door is open. Just expose it enough so that you can reach your hand inside. Go outside the car and reach your hand inside the opening of the panel and lift up on the latch assembly lever (Its a silver 'L shaped' lever which you may have to feel around for).

2.) complete taking off the panel
-------------------------------
Once you have the door open, you'll see 4 phillip head screws keeping the panel in place. Unscrew these and remove the door panel.

3.) Take off the rear latch assembly
-----------------------------------
Carefully remove the two electronic connectors. Then, using a hex wrench, unscrew the bolts to take off the latch assembly.

4.) Remove and open the actuator
---------------------------------
Unscrew the two silver hex bolts, and carefully remove the actuator from the latch assembly. It is very difficult to open the black box part. I did so by prying with a small screw driver for a good while. Once you get the case open, be sure you also remove the electrical connector pins (L shaped black plastic thing with 2 metal prongs sticking out) before you attempt to take out the motor. This also quite difficult to remove

5.) Take out motor
------------------
Once the box is open and the L connector is off, wedge a small screw driver in a pry out the old motor.

The hardest part (as mentioned) was getting the gear off the old motor and onto the new one. To accomplish this (not recommending this - it just so happened to work for me) I just put the old motor in the vice and crushed the plastic part until it started pushing out the gear. I am really surprised that worked, due to how difficult of a time I was having originally.

To put it on the new motor, I used a vice to press it most of the way, then used a small nut on the end of the gear to press it on even further for a proper fit.

6.) Reassemble and test
--------------------------
I put the new motor in, supplied some lubricant to the plastic (up and down) part. Closed it all up and put everything back together and it was good to go. Make sure you open the lift-door window when you put the panel back on for easy access.

Note for the weary: If you are worried that is may be too hard for you, you can buy the entire latch assembly for $68 on Ebay at the moment or about $100 from amazon. The part number is 9L8Z-7843150-B and will be much easier to replace. Basically just steps 1-3 (10 minutes) and easy swap out.

Hope this helps someone!
hotdogcity is offline   Reply With Quote
Old 10-07-2014, 04:10 PM   #18
Skawpio
Tomball, TX
2009 Ford Escape Limited
 
Join Date: Oct 2014
Posts: 2

Vehicle Specs

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Hi all. New member here. Joined today. I noticed months ago I have this exact same problem in my 09 Escape. Problem was intermittent up until a few days ago. Now the liftgate simply won't open anymore at all. Made an appointment w/ my local Ford dealer yesterday and then came across this forum. The info is so valuable, I ordered the latch assembly and the motor on eBay ($73 total), canceled my appointment and am going to attempt the repair myself. Will post here the results one way or the other. THANX GUYS!!!




__________________
I can move things with my mind... if I use my hands.
Skawpio is offline   Reply With Quote
Old 10-12-2014, 04:28 PM   #19
Skawpio
Tomball, TX
2009 Ford Escape Limited
 
Join Date: Oct 2014
Posts: 2

Vehicle Specs

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Hotdogcity,

The latch assembly arrived yesterday. This afternoon, I followed your instructions line for line and SUCCESS!! My liftgate opens again like new money. 15 mins of work saved me hundreds of dollars in dealer fees + a rental car! Can not thank you and everyone else on this forum enough for the valuable info posted here. Enjoy the rest of your weekend!




__________________
I can move things with my mind... if I use my hands.
Skawpio is offline   Reply With Quote
Reply


Suggest this thread to friends:

Similar Threads
Thread Thread Starter Forum Replies Last Post
Unable to open rear liftgate / hatch Docked Wages Stock 2002 - 2005 Explorers 0 07-15-2012 09:09 PM
frozen liftgate.. won't open dannyces Stock 1995 - 2001 Explorers 2 05-02-2012 10:33 AM
Rear liftgate handle replacement sailfast3r Stock 1995 - 2001 Explorers 2 05-30-2007 11:07 AM



Join the "Elite Explorers" Today!



Search Explorer Forum


Top of Page

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 05:58 PM.



US Flag
We Support Our Troops!

Explore the site!


Copyright 2014 - 1996 Rick Horwitz Photography



Ford Motor Company is not involved in the management of this site in any way.



All tips on this site are for use at your own risk and discretion.

Modifying the suspension on any vehicle will cause changes to its handling characteristics.



Vendor Tools vBulletin Plugins by Drive Thru Online, Inc.