Ford13
New Member
- Joined
- July 9, 2013
- Messages
- 6
- Reaction score
- 0
- City, State
- Massachusetts
- Year, Model & Trim Level
- 2013 Ford Explorer Limitd
If anyone can offer any knowledge regarding this situation, it would be greatly appreciated.
Purchased a brand new 2013 Ford Explorer Limited 3.5l loaded with every option except rear DVD. Starting having problems around 860 miles, today at 1100 car broke down and stranded for 3 full hours waiting for roadside assistance. Tow truck driver could not start vehicle at all either. Dealer had vehicle for 4 hours and can not duplicate problem and says starts. Here is a list of problems over last 2 weeks:
-Vehicle would feel like it was stalling at low speed
-vehicle would not accelerate timely and would jolt
-went to pass vehicle on highway, my Explorer failed to accelerate and although there were still lights and accessory power, had to drift into breakdown lane. Lost all acceleration. As I was rolling in the breakdown lane, I touched the gas pedal again and it jolted and took off.
-next day, parked vehicle after driving for 10 min and came out 7 min later. Vehicle would not start for over 4 hours. It would keep trying but never turn over or even sound like it was catching. (Later started at dealer and dealer still is trying to duplicate the problem)
Other issues prior to stall:
-would not recognize key fob briefly even though in car and brand new
- my touch sync rebooted while driving the first week I had it.
-when my husband linked his phone to the vehicle it stopped working for both of us. Neither would work. Did system restart, only linked one phone and no issues so far.
I'm trying to find everything for info. I bought this vehicle for reliability and comfort and now I'm anxious and afraid of being stranded in the middle of no where. My worst fear is dealer can't duplicate problem and won't find out what's wrong. Any help, reference, direction how to handle, etc would be appreciated .
Thanks in advance .
Purchased a brand new 2013 Ford Explorer Limited 3.5l loaded with every option except rear DVD. Starting having problems around 860 miles, today at 1100 car broke down and stranded for 3 full hours waiting for roadside assistance. Tow truck driver could not start vehicle at all either. Dealer had vehicle for 4 hours and can not duplicate problem and says starts. Here is a list of problems over last 2 weeks:
-Vehicle would feel like it was stalling at low speed
-vehicle would not accelerate timely and would jolt
-went to pass vehicle on highway, my Explorer failed to accelerate and although there were still lights and accessory power, had to drift into breakdown lane. Lost all acceleration. As I was rolling in the breakdown lane, I touched the gas pedal again and it jolted and took off.
-next day, parked vehicle after driving for 10 min and came out 7 min later. Vehicle would not start for over 4 hours. It would keep trying but never turn over or even sound like it was catching. (Later started at dealer and dealer still is trying to duplicate the problem)
Other issues prior to stall:
-would not recognize key fob briefly even though in car and brand new
- my touch sync rebooted while driving the first week I had it.
-when my husband linked his phone to the vehicle it stopped working for both of us. Neither would work. Did system restart, only linked one phone and no issues so far.
I'm trying to find everything for info. I bought this vehicle for reliability and comfort and now I'm anxious and afraid of being stranded in the middle of no where. My worst fear is dealer can't duplicate problem and won't find out what's wrong. Any help, reference, direction how to handle, etc would be appreciated .
Thanks in advance .