ModMiFord
Member
- Joined
- October 16, 2011
- Messages
- 33
- Reaction score
- 0
- Year, Model & Trim Level
- 2012 Explorer LTD 4WD
Thank you for the link. I've gone to the website and called since I have Navigation. It looks like I need to bring my car to the dealer which is funny because when I called the dealer, they told me that I need to wait for the memory stick. So ford is sending me a letter telling me that I need to take my car to the dealer (BTW, I've taken my car to the dealer over 10x at this point) and my dealer is telling me that they don't have any cards to perform the download. Typical... This continues to be the worst mistake I've ever made.
So what do I do now? Keep calling dealerships until I find one that is able to perform the upgrade. Wow.
BTW, that was pretty lame that Ford goes on Facebook but deletes all the negative posts. I posted something similar to my previous post and they deleted it. If that is what they are doing, it seems to show a one sided story.:thumbdwn:
Here is the scoop on your options:
You can wait for the mail pack and do it yourself.
You can download it from syncmyride.com onto your own USB, do the update yourself. (You will have no navi until the SD card arrives in the mail though) <--- I did this option. Used my iPhone for navi until the card came then just popped the new SD card in and all was fine.
Note: If you want to download it from syncmyride, choose the "no navi" option. Otherwise it will not let you download. There is no ill-effect by choosing this option. It's the same software package that everyone is getting. Just no map card.
Note: Some early 2011 builds MUST be taken to the dealer. There is no option to do it yourself. This is due to the fact that the service person has to manually control the fans to prevent an overheat of the engine during the one hour idle sesion while the update installation occurs. Don't know why, but that is the official reason. It only affects some 2011s.
Read through the beginning pages of the thread I linked you too (I linked you half way into the thread). It will give you more detail on all of the above.
This thread will help as well...http://www.explorerforum.com/forums/showthread.php?t=348774