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  1. D

    No Heat/Defrost in 2002 Explorer XLT ???

    There is only one metal arm (item 2) coming off of item 3 and it should be attached to item 1. There is nothing else that comes into play. If the plastic piece (item 1) is not attached to the metal arm (item 2) then the air will come out of the AC vents instead of the floor or defrost vents...
  2. D

    No Heat/Defrost in 2002 Explorer XLT ???

    Easier way to fix it. I followed diatonic's method and was able to fix mine. I found that trying to thread small bolts and nuts into a very tight space was very difficult. I was able to get my metal plate attached to the plastic piece but found it difficult to attach the metal plate to the...
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