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Front and rear a/c's fixed Thanks for all the help on this folks , the resolution was eventually a long discussion with the dealer's service mananager, we had a long involved chat about modes of failure, value engineering, product quality etc. As an Aircraft Engineer I think I bored him so...

Guys Is there an easy way to "fix" the actuator - I'm in the middle east and don't need a blend of hot and cold just more cold permanently. I still want to keep the A/c available but never need a supply of hot air. Also - is there an external link to the picture as I can't get the picture...

I have exactly the same problem, dealer is quoting $1000 plus in Dubai any updates I would be most interested.