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Thanks. I think that mechanic is an idiot. Clearly, posters here are finding the parts. Since I don't have the tools to repair this problem, I'll be paying a visit to the dealership. I appreciate the information (very detailed and informative). Being female, I just like to be a little...

Wow! Read all the comments and I keep seeing 2001 Ford Explorer Sport. Since mine is a 2002 am I in the wrong place? I see at the top of the forum "'02+Sports". Do these instructions apply to a 2002 model?

@onthefritz Body Mount Bushings I have a 2002 Ford Explorer Sport. My problem exactly. The bumping drives me crazy. My mechanic told me the "body mount bushings" needed to be replaced. As I understand it it is the buffer where the frame attaches to the body. He also told me that Ford had...