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I fully understand the position the manager is in... And I don't blame him. I don't hold anything against the technician. As I stated earlier, I am just very disappointed with the owner - He's the one who cleaned the W/O letters and the wheels. For all I know, he could have been the one that...

What has happened to the desire to achieve proficiency in Craftsmanship? I contacted 3 "shops" in the area with a list of "what I wanted done" when installing a new set of tires, which was: a) Remove the calipers and rotors to clean out the road grime from the rotor to hub surfaces and...

That wasn't cheap! ! ! I priced some of those and it shocked me for sure.

They bend easily. Just sandwich the "wrapped" (for protection) HR between a 2x8 and shop table and bend the frame with a section of pipe ~ 1/8" larger ID than the OD of the frame. I had the same issue.... Now, the HR is "just right" QN

Brilliant Silver. Sorry 'bout the delinquent response.... been info surfing. And thanks for the welcome. If it wasn't for Dieselplace, I would never have started "digging" into my 06 Duramax. Forums are power. Isn't that what they say about knowledge? QN

Greetings and Salutations to all. Just picked up the wifey's 2010 Explorer Ltd today. I must admit, I had to really look under the hood to see if there really was a V8 under the hood. I found out a few years ago that if want to know about something, ask those that have already been there...