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So I spent the better part of last night trying to get it installed, but I could never get it out of the boot loop. I went back to my 3.6 USB and was able to get it working again. Honestly, I'm ok with the nav not working. I never use it since my phone has more up to date maps and we take my...

I just downloaded it an unzipped it. How do I copy it over to the drive so that the explorer can read it?

What's the easiest way to get that? When I got my last one, it was from a Ford employee that monitored this board.

Well, it looked like everything was working but navigation is not. In the upper right where it's supposed to be, it's labeled "Information" but it does have the compass that accurately shows direction. But when I push on that quadrant, nothing happens, whereas before it pulled the map full...

Assuming the 3.6 since that's what they sent me and that's what I used to get it out of the loop. At this point I don't think I'd want to upgrade it even if I had it.

Edit: To answer your question, I tried that before taking it to the dealership and left it unplugged for 2 hours. What's weird is even after that, all of my radio stations are still set. Weird. Here is the update as of now: ITS WORKING! So how I got here. After this started and I couldn't find...

I purchased the vehicle used a few years back and with the help from this website got a USB to upgrade Sync software to v3.6. Fast forward to this past weekend, I got in the vehicle and it said it was waiting for the USB to upgrade. Not only was I not upgrading it, there has been nothing...

Well, I took mine back in today after having it in the body shop for 3 days a few weeks ago to "fix" the issue. A few days after I got it back, it rained pretty hard and not only did it leak on the other side, but it leaked on the side they "fixed". I'm ok with taking it back as long as they...

I took mine in yesterday for the leak. A little background, I bought my 2011 XLT in January and looked for any signs of leaks, but didn't see any. This past weekend and Monday, we experienced heavy rains, some of the same that spurned the tornados in Mississippi and thats when I noticed the...

Rebecca, thanks once again. I received the USB yesterday and updated it during my drive in this morning. I haven't had much time to mess with it, but right off the bat, it feels way more responsive.

Rebecca, thanks for taking care of this. I will let you know when I receive the USB and how the upgrade goes.

I saw the post, I was just wondering if I had to have an active subscription to obtain the update.

My account is still showing 3.5.1 is up to date. Do I have to have a subscription service purchased to get the latest update? I bought the vehicle used last week, so this is all new to me! PS, sorry for digging up an old thread, I am encountering some issues that 3.6.2 fixed!

I may be one in the minority that doesn't mind that it is below the bumper. As long as it functions as it should and doesn't rattle against the exhaust pipes, then it works for me. I found out today that they are having a local camper / RV shop install the hitch, so I'll take it in next week...

Thanks guys, I think an aftermarket hitch will work fine for me. A bike rack and light towing is all I plan on doing. Plus I can use that as an excuse not to help friends move! Kind of joking but I am always the one to help friends move.

Awesome, thank you. I guess I didn't go back far enough in the search.

I did some quick searching and couldn't find exactly what I am looking for. The XLT I am signing paperwork on today does not have the tow package. I have read that an aftermarket hitch has a rating of 2,000 lbs. As part of the deal, I asked that they put a Ford / OEM or equivalent hitch on...

I'm heading in on my lunch break to sign paperwork for a 2011 XLT. I started out looking for 4runners since I owned one before, but ended up driving an Explorer and was impressed with it. I demo'ed it overnight last night to let my wife check it out and its going to be our next vehicle...