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A little over two weeks ago while while test driving our potential explorer purchase i noticed the rear rotors with deep grooves in them. We agreed at the dealership that they would turn the rotors when we brought it in. I'm wondering if this is a related issue with the caliper sticking. They...

Update: all it took was a simple phone call and my local dealer ordered the defective parts and said they would do the work with no charge. I'm now sitting in the waiting area while they are installing the new parts and also doing the recall on the steering. So far kudos to my local ford dealer

Thanks for the info guys :). It wasn't a new up date Rebecca I was trying to download but rather the 3.61 that the dealer neglected to install. I'm still grasping at why after owning the vehicle less then two weeks I keep finding things that the Ford certified inspection should have found...

Thanks everyone for your input..... My first step will be going to the dealer Friday and see what they can do to help. From all i have learned from this forum the front pillar trim seems to be a widespread problem. I'm really hoping they don't just lift up the trim and glue it with trim adhesive...

The higher mileage doesn't bother me knowing it wasn't a company car but used by a single owner to drive to work. Everything here is a long drive to find work. Finding 2012 vehicles just wasn't in the budget and this has extremely well taken care of. I do all my own repairs unless it can...

Have been trying on and off all day to get the updates for mft using 2 different computers an different browsers with no luck. I get as far as clicking the button to download the update and get a blank page. I also get a blank page when trying to view vehicle health. Is the site giving anyone...

The explorer was purchased from a dealer and has over 60,000 miles on it. Yes I have the 12 month warranty but I'm pretty sure that trim is not covered. It just upsets me to know that these problems can slip by the certified inspection process. Even further inspection i found the ford logo on...

So one week ago my wife and I purchased a 2012 Ford certified pre owned explorer. The car now sits in the drive way my wife refusing to drive it because the A pillar trim on the outer passenger side is halfway off and could easily fly off and hit another car. I'm guessing the dealership isn't...