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That's what they want you to do. My wife's uncle is the Ford salesman that sold us the car. I talked to him the other day and he said yes unfortunately you have to push back at them sometimes. They are trying to put the ball in your court so they don't have to do anything. They want you to make...

Its been a while so I wanted to post an update. Ford denied my request to reacquire my 2014 with the horrible burning exhaust smell after leading me along for a while. There was a tiny moment there when I thought Ford was going to do the right thing. It appears I am on my own now. Long story...

So after 3 tries I was told that Ford has done all they can do. Regional Ford engineer told my local Ford mechanic that sometimes they can never get the smell to go away completely. They said sometimes the TSB fixes it or people accept the level of smell enough after the fix and live with it...

I finally heard back this afternoon from Ford. The mechanic tried everything that was recommended and there is still an odor in the car. I was told that Ford is now sending an engineer down to look at the car. So who knows how long that will take. I believe others here have reported the same...

I am not sure, but I have heard they are not resold. I hear ya about Ford though. After years in a foreign car I was ready to start owning American again. I thought Ford had really stepped up in terms of design and quality of their cars. Its seems however this is a major flaw that Ford can't...

Mine is still in the shop. Apparently Ford told the mechanic to take off the bumper, seal off all of the rear vents and take it for a test drive to see if it still smells. :hammer:

The mechanic this morning stressed keeping it on recirculate to not breathe in other cars exhaust day to day. While I agree it's not 100% sealed you have to admit that recirculate pulls in a minimum amount of outside air vs fresh air mode. The outside air and exhaust fumes you breathe in is...

Yeah I was trying to be a bit sarcastic with blwnsmoke about that. It seems it came off wrong. You seem like you have more info on this than me, but I have a hard time believing the Ford reps on here do not report back to anyone. If they are on here representing Ford, addressing concerns and...

I talked to the Ford mechanic this morning. So I will be the first to admit I was a bit wrong with the "venting" understanding. I updated my previous post accordingly. I understood this to mean there was a vent that connected to the AC system somewhere in the rear bumper and they forgot to...

I asked Ford if there was anything they could do to test the air quality of the car to assure me 100% that there were not dangerous gases getting into the car even when I don't smell the burning smell. They basically just ignored the question and never gave me an answer. There was so much going...

On another note, the car is going back for round 3 tomorrow morning and I hope to start the lemon law process soon. They said that a vent was not properly hooked up from the first TSB and acknowledged that the exhaust was venting through the AC system. Long story short, I picked it up and the...

You can feel free to take your chances all you want, but the fact of the matter is that exhaust gases are getting the vehicle and venting through the AC system. Regardless of high level of CO, exhaust gases are a known health risk: http://www.ehhi.org/reports/exhaust/summary.shtml I...

Took it for a quick 15 min test last night and as expected my detector which only measures 30-99ppm was showing 0. So I need to get a better detector which starts at 0. I would also like to find some other way to run an air quality test in the vehicle for all sorts of chemicals. I dropped it...

I got the detector in yesterday but didn't have a chance to test the car yet. I will try to do it tonight. I think I ordered the wrong one though as it only measures 30-999 ppm. So it appears I need a $$$ one as linked to above to detect really low levels. But regardless I will try it out...

Thanks for the info.

I hear what your saying but it doesn't matter how much I like the car, nothing is worth a safety risk to my family. I would take a KIA any day over this explorer if the KIA didn't expose my family to toxic exhaust fumes. Nothing against KIA by the way. Also I buy my cars and keep them for...

Something else I have noticed after the TSB "fix". The car now defaults to recirculate mode on the AC every time the car is turned off and back on as well as every time you adjust the AC. So I have to remind my wife to turn it off every time she gets in the car. I assume this is the opposite of...

I plan on doing this on Tue when my detector comes in. But in reality I don't think it matters, because the exhaust gas itself contains other harmful chemicals even if high levels of carbon monoxide are not present. So there is still a health issue: "According to Environment and Human Health...

If you could answer a few questions it would be great. Did you go through the whole process of 3 tries and all? If so what did they do to try and fix it each time? How involved was the lemon law process and how long did it take? Did you need a lawyer or were you able to handle this...

Dealer performed TSB. Smell is still there. Just ordered a portable carbon monoxide detector to see what the levels are in the car. Regardless I will not accept this smelling car. It's going back to the dealer for another try and I am going to start the lemon law process. Does anyone know if...

I dropped the Explorer off this morning and got a little bit of a different story from a different service person. This guy hadn't heard of this problem before or any TSB about it. In fact he didn't even seem to know the other service guy who told me this 2 days ago! I had to explain what the...

Hi Crystal, Thanks for speaking with people here on the forums and trying to help. While I am sure there are people like yourself at Ford who really do care, I am just not sure I can trust Ford or this car anymore. I know it sounds like I may have already made up my mind about the outcome here...

I called the dealer this morning and they said they knew exactly what I was talking about. They told me there was a TSB out about this and they had to pull off the rear bumper and make some modifications to the vents back there. So at least they had heard of this. They said it would take a...

Thanks Peter. Just to add a little more info on this. My wife says she was told the oil they use at the factory was some super high quality stuff. They told her that they would use it for oil changes at the dealership if they they could get it but oil changes would be super expensive. A side...

2014 Explorer Limited with 11000 miles and still smelling this I just wanted to add one more case here to be documented. My 2014 Limited with 11000 miles is experiencing the same thing under freeway merge/acceleration RPMs. I have smelled this since the first test drive at the dealer in July of...