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Tricia, Yes, spoke with him on Wednesday and he knew nothing and his contact new nothing. I view this as a ford problem not a dealer problem. Dealer placed my order, has kept me reasonably informed (until now), is anxiously awaiting delivery so he can sell my vehicle to someone else before it...

So it has been over 2.5 months sitting at the factory. Tricia has connected me with our regional customer service person who has not been any help. I have received a telephone call twice now that has essentially told me that they don't know anything other than it was built, but is not released...

Steve, I understand your position and agree that the Dealership needs to step in. I don't know where you live but I live in the middle of nowhere, where quality timely service is sometimes a problem. My dealer has been exceptional for repairs, even on vehicles not previously purchased there...

I don't know if it is common or not but My Explorer shows that it was built on 8/3 or 8/5 depending on who you ask and is still sitting on at plant, with no ETA at last look. I lost the $750.00 once they brought it back and I am pretty sure that I am going to lose it again. Tricia is looking...

Has anybody heard about any delays? Just found out from Tricia today that I don't have an ETA yet but my window sticker shows that it was built 8/3/15.

Ordered my sport in May, still waiting on it. Supposedly waiting on a part. Was told it was built middle of August.

Hi, New to this forum, have a 16 Explorer Sport that should be delivered this month. Last night I pulled up the Ford webpage to see what offers they were running and low and behold there was a 0 for 72 Plus $1000 from Ford listed right on the front of the webpage. Of course there is an...