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Sorry for the late response my brother was borrowing my explorer, but that's absolutely correct, what's the part called, or will I have to replace the actuator too? I tired looking on rockauto but I can't seem to figure out what the part would be called

Ok so the issue I'm having is that my AC will blow out of all of my vents no matter what setting it is on, for example if I set it on the floor it'll still blow out the dash and the vents, I'm not entirely sure where to start checking to find the problem, any ideas what this could be