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Agree. I all of those types of Macs, just in case someone does a key word search. I am quite thankful for this forum because all of the google searches take your right back to the Ford website and they just don't offer enough detail to resolve this. I am grateful members like Peterk9 weigh in...

Jason, thank you! You are correct. Very glad to have this resolved. I hope all Mac, Apple Computer, Macintosh, iMac, MacBook users will read this, find a PC and perform the update using the FAT 32 method. Thank you to everyone who helped me work through this!

Update: After about 13 attempts (acknowledge that a couple times it was 'user error') I finally made an update. I formatted the USB drive to FAT 32 on a PC and followed those instructions. However, back in the truck, at the very end of the installation, it said I had successfully updated my SYNC...

I would not imagine that would have any effect either, but it is something to consider. I have an older iPod (30 pin connector) hooked up to USB as well as the A7 map card. Neither of those devices should make any difference but I guess it is worth a shot. The Ford website, as well as the...

Quick update as I am sure others will run into these challenges. I reformatted the 'thumb drive' to FAT-32 just to be sure. I went through the process again with the same result (failure). I will reformat using an IBM (PC) when my wife gets home with her computer and give it another shot.

Thank you for the reply Sixone. I confirmed my external storage drive (16GB) is in fact formatted for MS-DOS (FAT32). Further, I did unzip the .ZIP file and place the files 'at the correct level' of the directory, before ejecting the drive from the Mac. I had several challenges initially but...

I need some help please. I just created my account here on this Ford forum and am very surprised there is not more negative feedback regarding the latest Sync 2 (MyFord Touch) software upgrade (believe this is v3.10 but the file is called EA5T-14D544-BA.ZIP) that became available 20 December...