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Well unfortunately that was not my solve. Still investigating, guessing it's something to do with sync or the coding logic in the centre display because sometimes the centre console locks me out of switching between the different settings (I'd be stuck on "Entertainment" and can't switch to...

This is interesting, I noticed that bit (1/8") of play in the connector, inside the vehicle, as well. Kicking myself now because I had all the trim off yesterday to check the connection for corrosion and I didn't do anything about the play, or add some dielectric grease, etc. I'm going to...