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Hi Rhett, Yes, I did go back to the dealership. They said the there is no evidence that the plug electrodes took out the valve. I also went as far as the service department in Detroit to file my complaint. After being put on hold for a while. I was told that I have to have a Ford service...

Hi Rhett, Yes they are the right number for this motor. I went to a local Auto parts store that sells Motorcraft and they said that the numbers match for my Explorer's engine. Now I'm wondering if all platinum plugs burn too hot for the Explorer 4.0 engine. Since someone posted that...

Hi Houston, I had the work done at Apache Ford, Sandwich, Illinois. That is the last time I take anything to them. They don't look out for the owner of the vehicle and Ford doesn't stand by their products. I just finished talking to another Explorer owner. He bought his 97 brand new. He's...

Hi Mike, I have just finished talking to a Ford representative at their Detroit Office. They told me that it doesn't matter what they told me at Pepboys, that the diagnosis must be done by a Ford dealership. I told her they are denying that the plugs had anything to do with the shattered valve...

Thanks Mike, now I'll have to find out what Ford is going to do about this. I'll let you know. Limited93

If leaking oil was the cause of the valve shattering, what caused all six plugs to burn hot and two of them to have their contacts burnt off and the eloctrodes landing in the cylinders? I have never seen oil shatter a plug and that goes for my oil guzzling '55 Ford, that was my first car that I...

Hi, A friend gave me a phone number to a Melrose Park, Illinois Ford phone number that I'm supposed to call. If I don't get results from them, I'm supposed to call Ford in Detroit. Then if all else fails, I'm supposed to get a lawyer. The hole thing is one big mess. Now I find out from...

Motorcraft spark plugs According to the Ford computer and the information that I got at the auto parts store the Motorcraft Platinum plugs are recommended for my 93, 4.0 engine. There is Autolite plugs in the motor now and there is no problem, other than the valve slap out of the exhaust...

OEM spark plugs Hi, With the experience that I just had with OEM Motorcraft platinum spark plugs, I wouldn't do it if I were you. I had less than 2,000 miles on my Motorcraft plugs and they dropped two electrodes in my engine. I'm not a Motorcraft fan any more. Limited93

Hi Folks, Since I'm the new guy on the block and new as far as owning a four wheel drive, I have a few questions about the problems I'm having. In December we planned a trip to Texas. I have a 1993, 4.0, Limited Explorer. I purchased this vehicle the year before, it had 91,000 miles on it...