Light stone leather seats wearing

[lamuncha]

I have 1500 miles on my 2015 limited. The coloring or coating on the seat is wearing off near the door (both sides). Particularly on the piping.
Has anyone had similar problems? The colorant doesn't seem to be chemically tanned in the leather but more of a coating.
Suggestions on what to do?

Thx

 

[FordService]

I have 1500 miles on my 2015 limited. The coloring or coating on the seat is wearing off near the door (both sides). Particularly on the piping.
Has anyone had similar problems? The colorant doesn't seem to be chemically tanned in the leather but more of a coating.
Suggestions on what to do?

Thx

Hi lamuncha,

I'm Crystal, the Ford Service rep here. Welcome! As a next step, I recommend making an appointment at your dealership so they can perform an inspection. Additionally, I'd like to get your regional customer service manager involved. To make that happen, send me a private message (PM) with your full name, best daytime phone number, VIN, current mileage, and servicing dealership. I'll do the rest.

Crystal