Tarran
New Member
- Joined
- February 20, 2001
- Messages
- 1
- Reaction score
- 0
- City, State
- London, England
- Year, Model & Trim Level
- 1998 Explorer 4.0 litre
Hi,
I'm a British Ford Explorer owner (and a mechanical novice - so please overlook any naivity I display in this regard) with a query about premature failure of front wishbone arms/ball joints.
After 31K miles over 3 yrs 4 months I'ver been informed by my garage that this part has failed and needs replacing. The car is only used for school runs (the front tyres were only changed for the first time 2K miles ago) and does not go off-road.
I've also been told by the dealership that all UK Explorers display this fault and 31K miles is "pretty good"!
UK Ford Explorers are actually built in the US and are (supposed to be) identical except for larger tyres (16 inch?) which is why - say Ford UK - we don't have the tyre failure problems you have had in the US).
Ford UK say that the failure after 31K miles is "within the normal range" for this part and refuse to offer any compensation. They also say that no-one in the US has seen this problem - in the "most consumer orientated market in the world" (sorry about all the quotes).
Has anyone in the US come across this problem? Are we just unlucky in the UK? Could the larger tyres be having an affect?
Also - and I know this sounds a little crazy - does the fact that a UK Explorer has to make more turns, travel down winding roads and even go around roundabouts (with all the stresses that such a heavy truck must be under when doing such manouvers) be related to the failure. The Explorer was, after all, designed for the American market with its long, wide, straight roads. And I've yet to encounter a roundabout in the US on my travels!
Any advice or guidance would be greatly appreciated. The dealership want ~$600 to replace the part - which is only going to fail in another 30K miles!
Tarran
I'm a British Ford Explorer owner (and a mechanical novice - so please overlook any naivity I display in this regard) with a query about premature failure of front wishbone arms/ball joints.
After 31K miles over 3 yrs 4 months I'ver been informed by my garage that this part has failed and needs replacing. The car is only used for school runs (the front tyres were only changed for the first time 2K miles ago) and does not go off-road.
I've also been told by the dealership that all UK Explorers display this fault and 31K miles is "pretty good"!
UK Ford Explorers are actually built in the US and are (supposed to be) identical except for larger tyres (16 inch?) which is why - say Ford UK - we don't have the tyre failure problems you have had in the US).
Ford UK say that the failure after 31K miles is "within the normal range" for this part and refuse to offer any compensation. They also say that no-one in the US has seen this problem - in the "most consumer orientated market in the world" (sorry about all the quotes).
Has anyone in the US come across this problem? Are we just unlucky in the UK? Could the larger tyres be having an affect?
Also - and I know this sounds a little crazy - does the fact that a UK Explorer has to make more turns, travel down winding roads and even go around roundabouts (with all the stresses that such a heavy truck must be under when doing such manouvers) be related to the failure. The Explorer was, after all, designed for the American market with its long, wide, straight roads. And I've yet to encounter a roundabout in the US on my travels!
Any advice or guidance would be greatly appreciated. The dealership want ~$600 to replace the part - which is only going to fail in another 30K miles!
Tarran