96eb96
Explorer Addict
- Joined
- October 20, 2004
- Messages
- 3,530
- Reaction score
- 329
- City, State
- Albany, NY
- Year, Model & Trim Level
- 96 EB V6 OHV 4WD
Better off doing repairs yourself. They messed up an alignment for me again, so I did some research on the place.
Tons of reviews like this. You really have to be careful where you take you car. The only good thing is this place does not need appointments......
Forced to try and sell work the cars don't need and neglect more pressing concerns. They want you pushing shocks and power steering flushes meanwhile a truck has broken shackles and springs but not technicians with the skills or tools to fix them. Was told we fix too many tires and need to just lie and tell the customer it is not fixable. Did not hire one single technician with any reputable skill the entire time I worked there. Constantly micromanaged and being watched on the cameras. All the guys working under me were constantly unhappy and it reflected in their work and high turnover. They try to keep their prices as low as possible so they use low quality parts with lots of issues. 15 years in the industry I have never been in a shop with so many come backs for noisy brakes and they just slap another set of cheap pads that will be making noise next week.
Rip customers off (They'd sell a brake flush then they only flush the master cylinder then make it … look clean with brake clean. $79.99 for 1 bottle of brake fluid
very aggressive selling tactics, store managers lie to customers to get a sell and make there numbers look good. i witnessed a store manager spray pb-blaster on a shock and later bring the customer out and tell her that she needed shocks because they appear to be leaking
you do it or they find a way to fire you, or make your life miserable until you quit. They hound the managers all day long with constant phone calls checking on numbers and what’s been sold. In order to get a job at mavis, all you need is a pulse. They will allow someone with little or no training at all to work on someone’s car, they will allow someone who knows nothing about brakes to do a brake job on someone’s car. Obviously a customers safety means nothing to mavis as long as that brake flush is being sold or the bogus power steering flush is being sold. I don’t understand why I mean considering mavis is such a large company they would rather just pay someone $10 an hour for the job to either end up a disaster, come back because it was done wrong or something ends up happening like a wheel falls off or someone gets hurt. You are under the constant threat of losing your job for whatever reason they choose to pull out of a hat that day. I think the owners need to revaluate how these regionals are running things, I’m wondering if they would care (prob not) or if they would be shocked too.
Tons of reviews like this. You really have to be careful where you take you car. The only good thing is this place does not need appointments......
Forced to try and sell work the cars don't need and neglect more pressing concerns. They want you pushing shocks and power steering flushes meanwhile a truck has broken shackles and springs but not technicians with the skills or tools to fix them. Was told we fix too many tires and need to just lie and tell the customer it is not fixable. Did not hire one single technician with any reputable skill the entire time I worked there. Constantly micromanaged and being watched on the cameras. All the guys working under me were constantly unhappy and it reflected in their work and high turnover. They try to keep their prices as low as possible so they use low quality parts with lots of issues. 15 years in the industry I have never been in a shop with so many come backs for noisy brakes and they just slap another set of cheap pads that will be making noise next week.
Rip customers off (They'd sell a brake flush then they only flush the master cylinder then make it … look clean with brake clean. $79.99 for 1 bottle of brake fluid
very aggressive selling tactics, store managers lie to customers to get a sell and make there numbers look good. i witnessed a store manager spray pb-blaster on a shock and later bring the customer out and tell her that she needed shocks because they appear to be leaking
you do it or they find a way to fire you, or make your life miserable until you quit. They hound the managers all day long with constant phone calls checking on numbers and what’s been sold. In order to get a job at mavis, all you need is a pulse. They will allow someone with little or no training at all to work on someone’s car, they will allow someone who knows nothing about brakes to do a brake job on someone’s car. Obviously a customers safety means nothing to mavis as long as that brake flush is being sold or the bogus power steering flush is being sold. I don’t understand why I mean considering mavis is such a large company they would rather just pay someone $10 an hour for the job to either end up a disaster, come back because it was done wrong or something ends up happening like a wheel falls off or someone gets hurt. You are under the constant threat of losing your job for whatever reason they choose to pull out of a hat that day. I think the owners need to revaluate how these regionals are running things, I’m wondering if they would care (prob not) or if they would be shocked too.
