micsride
New Member
- Joined
- February 11, 2014
- Messages
- 2
- Reaction score
- 0
- Year, Model & Trim Level
- 2014 Ford Explorer
On Jan 2 2014 an arrangement was made between the Oakridge Ford in London Ontario and myself to purchase a 2014 Ford Explorer Limited. I was offered a trade in value on my 2011 Honda Pilot of $23,000. Feb 5, 2014 I went in signed the contract and was told to expect delivery sometime between Feb 12 and 18th. On Feb 13th I was involved in an accident causing $5700 worth of damage to the Honda Pilot. Being concerned this would delay me on delivering the vehicle for trade in I notified Oakridge Ford of the accident, but my insurance was covering the damage and as per the conditions of the contract the vehicle would delivered to the them in the same condition as the deal was made. In fact the Pilot was repaired to better condition than when the deal was made as a dent that existed at the time the trade was negotiated, was repaired as well. As far as the contract I signed this met the conditions of the trade in clause on the vehicle. Upon informing Oakridge Ford of the value of the repairs they proceed to tell that they had a buyer who no longer wanted my Pilot for $23,000 and they could no longer do the deal for $23,000 trade in value because the car would now have a Carfax Report on it. I explained that I was fulfilling the conditions of contract and if they weren't going to, I considered them in breach of the contract.
I’ve filed a complaint with the BBB in London and collected my deposit back. So after waiting almost 10 weeks for a new Explorer I’m looking for a new dealership as I refuse to re-negotiate with Oakridge Ford for another Ford Explorer. Maybe I wait for the 2015 Explorer at this point it isn’t the price but the failure of this dealership to adhere to a contract they created. As I’ve said to them had they sold the Honda Pilot for more the $23,000 I would not expect it to be added to my trade-in value, we established a price based on the physical condition of the vehicle I’ve met those condition, they should have to.
I’ve filed a complaint with the BBB in London and collected my deposit back. So after waiting almost 10 weeks for a new Explorer I’m looking for a new dealership as I refuse to re-negotiate with Oakridge Ford for another Ford Explorer. Maybe I wait for the 2015 Explorer at this point it isn’t the price but the failure of this dealership to adhere to a contract they created. As I’ve said to them had they sold the Honda Pilot for more the $23,000 I would not expect it to be added to my trade-in value, we established a price based on the physical condition of the vehicle I’ve met those condition, they should have to.