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  1. M

    2011 - 2018 Explorer Power Steering Issue

    Well, I picked up my car on Saturday. Drives pretty normal. Not really expecting a problem for awhile. We shall see. Thanks to Cory and Jean. I still would have liked to see Ford handle the situation differently. I guess the next step is to see what the NHTSA has to say. -m
  2. M

    2011 - 2018 Explorer Power Steering Issue

    Thanks...Cory really started the ball rolling. Make sure you send him a PM. Good luck! -m
  3. M

    2011 - 2018 Explorer Power Steering Issue

    Ok Ford Fans... Here is the update from Florida. 1) I received a call from Jean (Ford Cust Service) as promised. She stated that the rack arrived at the dealer today and that the car should be ready tomorrow. She also stated that she was unable to find out anything about the NHTSA...
  4. M

    2011 - 2018 Explorer Power Steering Issue

    Has anyone heard about Ford's response to the NHTSA? Cory, have you heard anything? -matt
  5. M

    2011 - 2018 Explorer Power Steering Issue

    It was dry for me as well. -m
  6. M

    2011 - 2018 Explorer Power Steering Issue

    Hello All...Update here from Florida. Jean (cust service from Ford) has called the last 2 days. She has been VERY nice and has been communicating with the local dealership here. The word today is that the part (rack) is shipping and should be here late next week. I did ask her about the NHTSA...
  7. M

    2011 - 2018 Explorer Power Steering Issue

    I would do it first thing. Also, and others on the site may know more about this, but I had a Ford service guy tell me that they cannot retrieve a code if the car has been driven 40 miles after the warning light has turned off. So if that is true, I would limit miles so that they can tell what...
  8. M

    2011 - 2018 Explorer Power Steering Issue

    I read somewhere that Ford was supposed to respond to the NHTSA investigators regarding this matter TODAY (8/29/12). I haven't seen anything public about this yet. I did talk with my service rep at the local ford dealership today and he knew NOTHING of the NHTSA investigation. He told me that...
  9. M

    2011 - 2018 Explorer Power Steering Issue

    Scary Steering issues I had the same issues on Saturday traveling approx 60mph on a one lane country road. I restarted the car, all problems solved. The next day, as I was pulling into Ford, the power steering went out again, and all of the warnings lit up. Talked to dealership today, needs a...
  10. M

    2011 - 2018 Explorer Power Steering Issue

    Scary steering issues I had the same issues on Saturday traveling approx 60mph on a one lane country road. I restarted the car, all problems solved. The next day, as I was pulling into Ford, the power steering went out again, and all of the warnings lit up. Talked to dealership today, needs a...
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