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My '11 Explorer has been fine since having the engine replaced (other than a little engine hesitation when idling for a few minutes). I do agree it was plum bad luck and not a wide spread issue. I actually bought another Ford last month, and F-150 with the 3.5L Ecoboost. If I were to buy a newer...

I forgot to follow up with this thread. Drove out to Indio three weeks ago, paid the balance of the $7400 bill, and drove it straight home. Other than them forgetting to screw the coolant reservoir tank back on, the Explorer has been running fine.

At this point I've accepted the fact that there will be no help from Ford on this one. Even if all the evidence was in my favor, the cold hard fact is I'm outside the 60k warranty and they can tell me to go pound sand. I deal with lawyers and lawsuits on a regular basis in my line of work and...

Not that I saw in the Carfax report. The previous owner appears to have done most of their routine maintenance at Ford dealerships and there is nothing about a fan being replaced.

My local dealer suggested that early on and Farmers told me to take a hike. It's a good piece of info to have if someone else comes across this.

I started widening my search for this issue since Ford puts this engine in a number of vehicles and came across this thread: http://www.fordedgeforum.com/topic/11720-coolant-leak/ In there a guy suggested going to this site and talking to a lawyer about a class action lawsuit...

Excellent explanation! You guys are still missing the point. There will be no evidence of a water pump leak/failure if you did a daily visual inspection. When it goes, coolant immediately enters the oil system. How much time do you get before you've hosed your engine? How will you know when...

My main gripe is the fact that the vehicle failed to recognize a major problem while it was happening. Had the water pump failed and the vehicle temperature suddenly rose or a check engine light came on, it would have given me time to pull over and turn the engine off before catastrophic damage...

Another update. Someone said I should call AAA to have them tow the vehicle back home and put the engine in myself or have a mechanic do it. While I've helped swap out an engine in a Focus (also replaced the head on another one), since so few have actually done this with detailed pictures and...

I talked to the CSM who reviewed my case. She was not happy I was given her number! We talked for about 10 minutes. I went over everything including the car's failure to warn of a failed water pump and that the engine was grenading and she told me there was nothing they could do. They...

Sorry for the merged thread into this one. Everyone in my family that has heard this story is pretty upset about it and is simply trying to get some more traction on the issue. As you've all read, my posts have been very cordial and I appreciate the responses from everyone, both positive and...

The dealer told me coolant entered the engine when the water pump failed. The mystery behind it is what gets me. No rise in temperature, no notification when things were not right, no steam coming out of the hood, no white smoke out the exhaust, just a slow power loss over 10 minutes with...

1,6xx over, and I'm at year 4 of 5. The Ford Facebook page didn't help. While I was appreciative of Sarah responding to my post (and she knows Crystal), she too couldn't help. I've contacted The Consumerist and will be looking at local news stations to see if they want to spotlight this...

Crystal was able to look at the case, unfortunately she wasn't able to help me. Looks like I'll try Facebook and Twitter to see if we can get some additional eyes on this. Right now my only choice is to go back to the dealer and try to negotiate the price down, but what incentive do they...

Thanks for the replies everyone. I really don't think Fiesta Ford is the one pulling the strings here. I've reviewed my case with Ford HQ reps, had them read me the notes between service manager and regional rep, and I think it comes down to some formula the rep has to follow. Yes, the tear down...

I hate being the guy that joins only to have his first post be about needing help, but I’ve been lurking here for the better part of a year and now have a depressing reason to reach out for assistance. This is long, so the summary is 1k miles over warranty, water pump failed without any check...